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Lucas Gerken at CrossCountry Mortgage - Senior Loan Officer | NMLS #2728524 in Columbus, OH

Lucas Gerken at CrossCountry Mortgage

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Senior Loan Officer | NMLS #2728524

4.42
(17)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider...... Show More
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Overall Ratings
4.42
(17)
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  • 5.0
    TotalExpert
    M
    Michael F
    Mooresville, NC
    Posted on June 26th, 2026 03:21 PM
    Great 👍. Lucas was awesome to work with. Would highly recommend. Was available when need.
    Reply from Lucas Gerken
    July 3rd, 2026 03:22 PM
    Michael, I appreciate your kind words. I'm glad I could be available when you needed assistance. Thank you for recommending my services!
  • 5.0
    TotalExpert
    J
    John S
    Brooklet, GA
    Posted on June 11th, 2026 02:13 AM
    Lucas kept me updated the entire time no worring worrying needed because he was always there.
    Reply from Lucas Gerken
    June 18th, 2026 04:04 PM
    John, I appreciate your feedback and am glad to hear that you felt well-informed throughout the process. Keeping my clients updated is a priority for me. If you have any other questions or need further assistance, please let me know.
  • 4.0
    TotalExpert
    D
    Deanna S
    Dunn, NC
    Posted on June 5th, 2026 09:19 PM
    Worked with us every step of the way even when we were frustrated about a few things
    Reply from Lucas Gerken
    June 15th, 2026 04:27 PM
    Deanna, I appreciate your feedback and am glad I could be there for you throughout the process. It's important to me to support my clients, even during challenging times. If there's anything else you need, please feel free to reach out.
  • 5.0
    TotalExpert
    K
    Kandrice C
    Cleveland, OH
    Posted on June 4th, 2026 09:37 PM
    Licas was very very helpful , and extremely patient. He was always available to communicate with us. Thank you Lucas
    Reply from Lucas Gerken
    June 12th, 2026 12:52 PM
    Kandrice, thank you for your kind words. I'm glad to hear that my patience and availability were helpful to you during the process. If there's anything else you need, please don't hesitate to reach out.
  • 2.0
    TotalExpert
    E
    Ethia T
    Taylorsville, NC
    Posted on June 3rd, 2026 05:09 AM
    It seemed we had to do something every day. I feel it could have been more together than it was. We did finally get to close and receive the loan but it took an ack of Congress to finish. So for the sake of others have all information that...
    read more
  • 5.0
    TotalExpert
    M
    Michael P
    Kernersville, NC
    Posted on May 23rd, 2026 09:23 PM
    Lucas went to war for me. He went above and beyond to get the job done.
    Reply from Lucas Gerken at CrossCountry Mortga...
    June 1st, 2026 05:57 PM
    Michael, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It's important to me to go above and beyond for my clients. If you need any further assistance, please feel free to reach out.
  • 5.0
    TotalExpert
    S
    Stanley S
    Andrews, SC
    Posted on May 12th, 2026 07:11 PM
    Kinda long drawn out i guess but nevertheless thank God for Lucas n
    Reply from Lucas Gerken
    May 19th, 2026 07:12 PM
    Stanley, I'm grateful for your kind words. I'm pleased to have been able to assist you through the process, even if it felt lengthy. If there's anything more I can do for you, please let me know.
  • 5.0
    TotalExpert
    R
    Richard M
    West Lafayette, OH
    Posted on May 3rd, 2026 11:07 PM
    Lucas was always available and willing to work with me. We only had a couple of glitches and Lucas easily navigated us through those experiences. Keep up the great work. If I come across anyone needing a mortgage or refy I will be sending them...
    read more
    Reply from Lucas Gerken
    May 11th, 2026 06:16 PM
    Richard, I appreciate your feedback and am glad to hear that my availability and support were helpful to you. It's good to know that we could navigate any glitches smoothly together. Thank you for your recommendation; it means a lot. If there’s...
    read more
  • 5.0
    TotalExpert
    M
    Marilyn L
    Barnesville, GA
    Posted on March 26th, 2026 03:24 PM
    was very understanding and very pleasant to talk to even though I ask him 100 questions he was very understanding. I would recommend him to help anybody everybody.
    Reply from Lucas Gerken
    April 2nd, 2026 03:25 PM
    I'm grateful for your generous words, Marilyn. I'm pleased to know that you felt comfortable asking questions and that our conversations were positive for you. It's important to me that my clients feel understood throughout the process. Thank...
    read more
  • 5.0
    TotalExpert
    R
    Richard T
    Wisner, LA
    Posted on March 25th, 2026 12:19 PM
    Lucas was very helpful and attentive to all our needs . He was nice and personable.
    Reply from Lucas Gerken
    April 1st, 2026 06:28 PM
    Richard, thank you for sharing your experience. I'm glad to hear that you felt well-supported and that I could assist with all your needs. It’s important to me that clients feel comfortable and valued throughout the process. If there's anything...
    read more
  • 10 of 17
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2728524 | Branch NMLS #1246007
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    434
    /850
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 2728524
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS