Lucas Gerken at CrossCountry Mortgage

Name: Lucas Gerken at CrossCountry Mortgage
Address: 2 Miranova Pl Suite 280, Columbus, Ohio, 43215
Telephone: +1-877-773-1226
Rating: 4.49

Senior Loan Officer | NMLS #2728524

4.49

(11)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 773-1226

Columbus, OH

https://www.ccm.com/lucas-gerken

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4.49

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Kinda long drawn out i guess but nevertheless thank God for Lucas n

Reply from Lucas Gerken

May 19th, 2026 07:12 PM

Stanley, I'm grateful for your kind words. I'm pleased to have been able to assist you through the process, even if it felt lengthy. If there's anything more I can do for you, please let me know.

Lucas was always available and willing to work with me. We only had a couple of glitches and Lucas easily navigated us through those experiences. Keep up the great work. If I come across anyone needing a mortgage or refy I will be sending them...

Reply from Lucas Gerken

May 11th, 2026 06:16 PM

Richard, I appreciate your feedback and am glad to hear that my availability and support were helpful to you. It's good to know that we could navigate any glitches smoothly together. Thank you for your recommendation; it means a lot. If there’s...

was very understanding and very pleasant to talk to even though I ask him 100 questions he was very understanding. I would recommend him to help anybody everybody.

Reply from Lucas Gerken

April 2nd, 2026 03:25 PM

I'm grateful for your generous words, Marilyn. I'm pleased to know that you felt comfortable asking questions and that our conversations were positive for you. It's important to me that my clients feel understood throughout the process. Thank...

Lucas was very helpful and attentive to all our needs . He was nice and personable.

Reply from Lucas Gerken

April 1st, 2026 06:28 PM

Richard, thank you for sharing your experience. I'm glad to hear that you felt well-supported and that I could assist with all your needs. It’s important to me that clients feel comfortable and valued throughout the process. If there's anything...

Lucas was VERY Patient and put up with my questions and was Very good at helping me thru it all. I will certainly recommend him if I run into the need to do so!!!

Reply from Lucas Gerken

March 30th, 2026 01:38 PM

Vivian, I really appreciate your kind words. It's important to me that you felt supported and comfortable asking questions throughout the process. I'm glad I could assist you effectively, and it means a lot that you'd consider recommending...

Lucas was very professional and his customer service skills was through the roof, I would never go anywhere else for my loan needs just because of Lucas and his team. Great job and thank you for everything Lucas and cross country mortgage....

Reply from Lucas Gerken

February 13th, 2026 07:55 PM

James, I truly value your kind words and am glad that you had such a positive experience. It's really rewarding to know that my customer service stood out to you and that you're eager to share your experience with others. Your trust means a...

Very professional, didn't give us crazy stories to make a sale. Very straight forward and honest. Friendly with a great personality. Would recomment to anyone in the future if asked. Walked us thru, was available any time we had a question...

Reply from Lucas Gerken

January 19th, 2026 02:17 PM

Daisy, I'm grateful for your feedback. It means a lot to know you appreciated the straightforward, honest approach and felt comfortable reaching out with questions. I'm glad I could provide the clarity and support you needed throughout the...

Kept me informed and on track with progress of the loan 👌.

Reply from Lucas Gerken

January 15th, 2026 06:39 PM

I appreciate your feedback, Gerald. It's great to know that you felt informed and on track throughout the loan process. If you have any further questions or need assistance in the future, please don't hesitate to contact me.

Took too long to get the loan.

Lucas was able to contact me through email and text messages at my convience. He was always able to answer the questions that I had and let us know what was coming up next with the loan process. I appreciate everything he did for us including...

Reply from Lucas Gerken

December 1st, 2025 02:43 PM

I'm pleased to know that my communication methods worked well for you, and that I could provide clarity throughout the loan process, Eleonore. Being available when you needed it, even on weekends, is part of my commitment to providing assistance...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2728524 | Branch NMLS #1246007

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage

FHA Loan