

Lucas Gerken at CrossCountry Mortgage
Senior Loan Officer | NMLS #2728524

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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the representative that I was dealing with made it so easy and gave me a better understanding and what I was looking for and helped me in a great way so that's what made it so much easier
Reply from Lucas Gerken
August 10th, 2026 04:25 PM
Larry, I'm glad to hear that I could help make the process easier for you and provide a better understanding of what you were looking for. If you have any more questions or need further assistance, please feel free to reach out.
Did a good job.
Reply from Lucas Gerken
July 20th, 2026 06:20 PM
David, I'm pleased to hear you felt I did a good job. If there's anything else I can assist you with, please let me know.
Grateful that we could complete the process according to our schedule along with the help through each step.
Reply from Lucas Gerken
July 20th, 2026 08:47 PM
Marion, I'm thankful for your kind words. I'm pleased we could align the process with your schedule and provide help throughout each step. If you need anything else, please feel free to reach out.
Great 👍. Lucas was awesome to work with. Would highly recommend. Was available when need.
Reply from Lucas Gerken
July 3rd, 2026 03:22 PM
Michael, I appreciate your kind words. I'm glad I could be available when you needed assistance. Thank you for recommending my services!
Lucas kept me updated the entire time no worring worrying needed because he was always there.
Reply from Lucas Gerken
June 18th, 2026 04:04 PM
John, I appreciate your feedback and am glad to hear that you felt well-informed throughout the process. Keeping my clients updated is a priority for me. If you have any other questions or need further assistance, please let me know.
Worked with us every step of the way even when we were frustrated about a few things
Reply from Lucas Gerken
June 15th, 2026 04:27 PM
Deanna, I appreciate your feedback and am glad I could be there for you throughout the process. It's important to me to support my clients, even during challenging times. If there's anything else you need, please feel free to reach out.
Licas was very very helpful , and extremely patient. He was always available to communicate with us. Thank you Lucas
Reply from Lucas Gerken
June 12th, 2026 12:52 PM
Kandrice, thank you for your kind words. I'm glad to hear that my patience and availability were helpful to you during the process. If there's anything else you need, please don't hesitate to reach out.
It seemed we had to do something every day. I feel it could have been more together than it was. We did finally get to close and receive the loan but it took an ack of Congress to finish. So for the sake of others have all information that...
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Lucas went to war for me. He went above and beyond to get the job done.
Reply from Lucas Gerken at CrossCountry Mortga...
June 1st, 2026 05:57 PM
Michael, I appreciate your kind words and am glad to hear that you felt supported throughout the process. It's important to me to go above and beyond for my clients. If you need any further assistance, please feel free to reach out.
Kinda long drawn out i guess but nevertheless thank God for Lucas
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Reply from Lucas Gerken
May 19th, 2026 07:12 PM
Stanley, I'm grateful for your kind words. I'm pleased to have been able to assist you through the process, even if it felt lengthy. If there's anything more I can do for you, please let me know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Columbus, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2728524 | Branch NMLS #1246007
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 2728524
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095