Lisa O'Guin at CrossCountry Mortgage
Originating Branch Manager | NMLS #187853
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lebanon, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
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Lisa is very thorough with explaining all the details! Sometimes I had to ask her to repeat what she said. She was respectful and very patient with me!! I will be referring her to all my family and friends!! Awesome experience!!
She seemed on top of what was going on. Like working with someone local that you can know and get answers from quickly. The only thing that threw me for a loop was changing the interest rate the day of a 9 am closing. Didn't affect the closing...
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Lisa was excellent to work with. She was super knowledgeable, made our tight timeline work, and was flexible on ways/times we stayed in touch Or communicated throughout the process.
Reply from Lisa O'Guin
June 15th, 2026 12:47 PM
Robbie, I'm grateful for your kind feedback. It's good to know that my knowledge and flexibility helped meet your timeline needs. If there's anything else you need, please feel free to reach out.
Everything was up front
Reply from Lisa O'Guin
June 8th, 2026 02:11 PM
Frank, I'm happy to know that everything was clear and upfront for you during the process. If you have any more questions or need further assistance, please feel free to reach out.
Lisa is amazing! From start to finish, her professional and caring support was first class. You're priority! She works for you 24/7 to make it happen. Lisa's knowledge and experience is top notch! We were blessed to be connected with her!
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Reply from Lisa O'Guin
May 18th, 2026 05:50 PM
Lori, I'm really pleased to hear about your positive experience and to know that my support made a difference for you. Your kind words about my commitment and expertise mean a lot. If you need any further assistance or have questions in the...
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Timely and courteous service.
Reply from Lisa O'Guin
May 18th, 2026 12:54 PM
Robert, I appreciate your kind words about the timely and courteous service you received. It was a pleasure assisting you, and if you have any further needs or questions, I'm here to help.
Lisa is the best in the business. She is always a pleasure to work with and will continue to be my go to lender.
Reply from Lisa O'Guin
May 8th, 2026 02:46 PM
It was great working with you. Thanks again for putting your trust in us.
She was informative and kept me up to date
she made sure I had all my doc loaded.
Reply from Lisa O'Guin at CrossCountry Mortgag...
March 16th, 2026 02:56 PM
Addison, it's great to hear that you felt well-informed and up to date throughout the process. Ensuring that all documents are properly managed is a crucial part of what I do. If there's anything more I can help with, please feel free to reach...
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Lisa and team did a great job closing on a property in 10-12 days after another lender gave me the runaround.
Reply from Lisa O'Guin at CrossCountry Mortgag...
March 9th, 2026 03:19 PM
Dustin, I’m happy to hear that we were able to help you close quickly after a challenging experience with another lender. Your satisfaction is a top priority for me. If there's anything more you need or any questions come up, I'm here to assist....
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Lisa was amazing! She made sure I knew exactly what I needed to do and what was happening. Every step of the way she gave me updates And made sure i knew where we were in the process
Reply from Lisa O'Guin at CrossCountry Mortgag...
March 6th, 2026 09:51 PM
Ana, I appreciate the positive feedback. I'm pleased that you felt informed and supported throughout the process. It's important to me that my clients are kept up to date every step of the way. If you have any questions in the future, don't...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lebanon, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #187853 | Branch NMLS #2812609
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Non-QM
Interest-Only Mortgages
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332
/850
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 187853
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095