Lisa O'Guin at CrossCountry Mortgage
Originating Branch Manager | NMLS #187853
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lebanon, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lisa was amazing, she was responsive to every question no matter how small or time of day and we had a very tight turn around time and she made it happen.
Lisa was so patient and kind. We had an unconventional loan and it was a little more complicated but she was just awesome at communicating and assuring us through the process!
Reply from Lisa O'Guin
July 10th, 2026 01:39 PM
Christin, I appreciate your kind feedback and am glad that I could assist with your unconventional loan. It's good to know that my communication and assurance helped make the process smoother for you. If you have any more questions or need...
read more
We had an excellent experience !
Lisa has been the best! Communication was outstanding!
Reply from Lisa O'Guin
July 6th, 2026 01:55 PM
Hailey, I'm thankful for your kind words and am happy to hear that you had an excellent experience. It's nice to know that my communication met your expectations. If you need anything else, please don't hesitate to reach out.
Lisa is very thorough with explaining all the details! Sometimes I had to ask her to repeat what she said. She was respectful and very patient with me!! I will be referring her to all my family and friends!! Awesome experience!!
Reply from Lisa O'Guin
June 22nd, 2026 12:39 PM
Kristie, I appreciate your kind words and I'm glad to hear you had a positive experience. It's nice to know that my explanations were helpful and that you felt respected and supported throughout the process. Thank you for considering referring...
read more
She seemed on top of what was going on. Like working with someone local that you can know and get answers from quickly. The only thing that threw me for a loop was changing the interest rate the day of a 9 am closing. Didn't affect the closing...
read more
Reply from Lisa O'Guin
June 22nd, 2026 01:31 PM
Brick, I appreciate your feedback and I'm pleased to hear that you valued working with someone local. I understand the surprise with the interest rate change, but I'm glad it ultimately worked out well for your buyers. If there's anything more...
read more
Lisa was excellent to work with. She was super knowledgeable, made our tight timeline work, and was flexible on ways/times we stayed in touch Or communicated throughout the process.
Reply from Lisa O'Guin
June 15th, 2026 12:47 PM
Robbie, I'm grateful for your kind feedback. It's good to know that my knowledge and flexibility helped meet your timeline needs. If there's anything else you need, please feel free to reach out.
Everything was up front
Reply from Lisa O'Guin
June 8th, 2026 02:11 PM
Frank, I'm happy to know that everything was clear and upfront for you during the process. If you have any more questions or need further assistance, please feel free to reach out.
Lisa is amazing! From start to finish, her professional and caring support was first class. You're priority! She works for you 24/7 to make it happen. Lisa's knowledge and experience is top notch! We were blessed to be connected with her!
read more
Reply from Lisa O'Guin
May 18th, 2026 05:50 PM
Lori, I'm really pleased to hear about your positive experience and to know that my support made a difference for you. Your kind words about my commitment and expertise mean a lot. If you need any further assistance or have questions in the...
read more
Timely and courteous service.
Reply from Lisa O'Guin
May 18th, 2026 12:54 PM
Robert, I appreciate your kind words about the timely and courteous service you received. It was a pleasure assisting you, and if you have any further needs or questions, I'm here to help.
Lisa is the best in the business. She is always a pleasure to work with and will continue to be my go to lender.
Reply from Lisa O'Guin
May 8th, 2026 02:46 PM
It was great working with you. Thanks again for putting your trust in us.
10 of 14
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lebanon, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #187853 | Branch NMLS #2812609
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
Non-QM
Interest-Only Mortgages
Search Rank ScoreLearn More →
350
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 187853
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095