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Lisa Mathews at CrossCountry Mortgage
VP of Mortgage Lending, Branch Manager | NMLS #213...

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Westfield, NJ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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I had a great experience with Lisa and her team because they treated me like family and really cared for my best interest. They were patient and guided me throughout the whole process of getting me approved. I 100 percent recommend them.
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Reply from Lisa Mathews
May 30th, 2025 12:45 AM
I'm thrilled to hear about your wonderful experience with us. It was a pleasure treating you like family and guiding you through the approval process. Your recommendation means a lot. Thank you for your kind words!
Friendly, fast, knowledgeable, and good communication
Reply from Lisa Mathews
May 9th, 2025 12:46 PM
I'm thrilled to hear that you found the service friendly, fast, and knowledgeable with good communication. It was a pleasure assisting you, and I appreciate your feedback.
Smooth, stress-free, and incredibly supportive!Working with Lisa and her team was one of the best parts of my home-buying experience. From pre-approval to closing, they were always available, incredibly knowledgeable, and patient with all of...
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Reply from Lisa Mathews
April 19th, 2025 02:29 PM
I'm delighted to hear that your home-buying experience was smooth and stress-free. It was a pleasure assisting you, and I'm grateful for your kind words about our team's support and transparency. We always strive to provide personalized service...
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Lisa and her team are awesome
Reply from Lisa Mathews
April 10th, 2025 02:15 PM
Thank you, Amit, for your kind words. I'm thrilled to hear that you had a positive experience with us. It was a pleasure working with you, and we are grateful for your feedback. If you need any assistance in the future, please feel free to...
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Working with Lisa Matthews to purchase my home using a VA loan was an incredible experience. Her expertise in VA loans was invaluable, and she explained every step clearly, making me feel confident in my decisions. What touched me most was...
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Reply from Lisa Mathews
March 15th, 2025 01:40 PM
Jonathan, I'm truly touched by your kind words and so grateful for the opportunity to assist you with your VA loan. It was an honor to work with you and help you navigate the home buying process. Supporting veterans like you is a passion of...
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Lisa and her team (especially Robbie) went above and beyond for us. They were an absolute pleasure to work with and always made us feel like we were a team. Communication and expectations were clear every step of the way. Lisa and her team...
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Reply from Lisa Mathews
March 9th, 2025 12:44 AM
Thank you so much, Kathryn! It was truly a pleasure working with you. I'm thrilled to hear that you felt well taken care of and that we could help you find the home of your dreams. Robbie and the entire team are committed to providing the best...
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First I thank my God after that you guys are AMAZING specialy you Lisa M. God bless.
Reply from Lisa Mathews at CrossCountry Mortga...
January 18th, 2025 07:41 PM
Thank you so much for your kind words, Thenise! I'm thrilled to hear that you had a positive experience with CrossCountry Mortgage. It was a pleasure working with you, and I'm glad I could assist in making your mortgage process smooth and successful....
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Lisa Matthews and the team went over and beyond to ensure that each step that we took with the process that I understood as a first time homebuyer I appreciate the team and all that they have done for me
Reply from Lisa Mathews
January 16th, 2025 12:20 PM
Monique, it was such a pleasure assisting you in your first home buying journey. Your positive feedback is incredibly appreciated and I'm thrilled to hear that the team and I were able to make each step understandable for you. Please know that...
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Lisa was extremely responsive when I expressed my needs and ensured that I felt heard throughout the entire process. The team had very knowledgeable individuals on my file who answered me promptly, helped me prepare my paperwork quickly for...
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Reply from Lisa Mathews
January 8th, 2025 03:40 PM
Hello Ashley, Thank you so much for taking the time to leave such a detailed review! I'm thrilled to hear that you found our communication and service to be responsive and helpful. Guiding first-time home buyers through the process is always...
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Working with Lisa was a complete mess. She did not know how to help us get the specific loan we could qualify for. She over promised and under delivered over and over again. She also would not take responsibility when she messed up or missed...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Westfield, NJ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #213477 | Branch NMLS #2266406
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 213477
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095