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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
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Scott W H
Spring, TX
Posted on December 16th, 2022 02:02 PM
Lisa is the best!
5.0
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LAWRENCE C K
Montgomery, TX
Posted on October 18th, 2022 08:34 PM
Lisa and her team worked nonstop and sometimes beyond to make sure things got done correctly and in a timely fashion and they are all very knowledgeable in what they do very happy with them all
5.0
Encompass
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John P E
Tomball, TX
Posted on August 10th, 2022 09:04 PM
Lisa and her team made themselves available for me to answer any and all questions I had. I am a first-time homebuyer, so I had A LOT of questions. She was polite and friendly everytime we chatted. She gave me the best advice from start to...
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5.0
Encompass
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David C P
Seabrook, TX
Posted on February 21st, 2024 03:38 PM
Lisa Loving is a highly skilled and knowledgeable professional with a warm caring personality. We will never use any other Loan Officer Lisa is very special! David
5.0
Encompass
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Lance G B
Dickinson, TX
Posted on December 31st, 2023 08:59 PM
Lisa was incredible during the home-buying process. She clearly explained a number of the contract and pre-buying components to me, so there were no surprises as a first-time homeowner. It was a fast process that was able to close under the...
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5.0
Encompass
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Sheryl B
Cypress, TX
Posted on December 27th, 2023 11:11 AM
Lisa went so far and above what was expected. Her bubbly personality and positive attitude made the process a dream. My phone call were always answered no matter what time day or night. This was my first time to buy a home, her expertise helping...
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5.0
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Jeanne G
New Braunfels, TX
Posted on December 20th, 2023 02:11 PM
Lisa was an amazing loan officer from start to finish. She made sure we understood every part of the home buying process. Her professionalism, attention to detail, and expertise made the entire process seamless. Timely communication and her...
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5.0
Encompass
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Tyler J B
Bryan, TX
Posted on December 7th, 2023 07:10 PM
Lisa explained everything and was always available when we had questions. She was amazing through the whole process and made this huge life event less stressful.
5.0
Encompass
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Andrei Z
Houston, TX
Posted on December 7th, 2023 02:54 PM
Lisa was amazing and took great care of us!
5.0
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Robbie S
Katy, TX
Posted on October 1st, 2023 03:46 PM
Lisa is one of a kind! She is responsive, pleasant, and experienced. Highly recommended.

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