Lisa Chavez
Southwest Region
On Q Home Loans - Chicago, IL
On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet t... Show More
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Your team was absolutely Amazing!! I believe your ears should have been burning during closing. We bragged on how this transaction went and how we wish more would go this way. Thank you for everything!!!
Lisa has been great to work with! She's very knowledgeable and fast!
Everybody on the team made this a very smooth and easy transaction.
Reply from Lisa Chavez
April 20th, 2024 12:28 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Lisa Chavez provided clear communication, completed tasks promptly, maintained transparency, honesty, and were thorough in answering questions with detailed explanations. Additionally, she was friendly and kind throughout the interaction.
Reply from Lisa Chavez
April 11th, 2024 10:49 AM
I really appreciate the feedback and am looking forward to working with you again.
You guys was right by my side throughout the whole process 🙌🏾🎉🎉🎉🎉🎉🎈🎈🎈🎈🎈🥰🥰🥰
Reply from Lisa Chavez
March 14th, 2024 03:34 AM
We enjoyed working with you. Thanks for the great feedback.
Justin B
FISHERS, IN
Posted on March 5th, 2024 02:37 PM
Documents were easily accessible and straightforward. Knowing someone in the industry, I greatly appreciate how much work is put in "behind the scenes" to make everything as easy for me as possible.
Reply from Lisa Chavez
March 7th, 2024 02:39 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Outstanding communication and service. The process went smoothly and loved the app that gave me the opportunity to track my loans progress.
Reply from Lisa Chavez
January 5th, 2024 01:45 PM
It was great working with you. Thanks again for putting your trust in us.
The original loan officer did not give me correct info. This caused a 3 month delay and an increase of 1.5% on my rate. This is causing me to have to spend about $250 per month more on my payment. No one seemed to care to do anything about...
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Reply from Lisa Chavez
November 23rd, 2023 04:06 PM
We are sorry that you did not have a 5-Star experience. I would love to know your perspective and help us improve.
Tim S
KALISPELL, MT
Posted on November 10th, 2023 06:16 PM
Lisa set the standard, great communication led to a successful transaction.
We started working with a person by the name of Stan who we were Comfortable with .he was replaced in the middle of the Process, he was really helpful and he helped us to understand the process and when Stan was replaced things became Frustrated...
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Reply from Lisa Chavez
October 30th, 2023 12:43 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
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About
On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet the unique needs of every client. Our team is dedicated to delivering exceptional service and a streamlined process, making homeownership more accessible and stress-free. Whether you're purchasing a new home or refinancing, we're here to help you every step of the way with innovative, customized mortgage solutions.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
FHA Loan
USDA Loan
Conventional Renovation Loan
FHA Streamline Refinance
FHA Cash Out Refinance
FHA 203k Refinance
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Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- 257843
Disclaimer
On Q Home Loans is an Equal Housing Lender
On Q Home Loans | NMLS ID 2611
14275 N 87th Street, Ste #210 | Scottsdale, AZ 85260 | Toll Free: 844-874-3885
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