Lisa Burkes
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Lisa and her team took care of business.
Reply from Lisa Burkes
April 10th, 2026 12:46 PM
Thank you for your feedback, Thomas. I'm glad to hear that my team and I were able to take care of everything for you. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Not all transactions run smoothly; however, when you run into a snag, a trusted and well informed lender will help you get through it. This is the DNA of Highlands Residential Mortgage. The team was awesome and very easy to work with. Loved...
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Reply from Lisa Burkes
April 6th, 2026 01:22 PM
I'm grateful for your kind words, Karen. It's rewarding to know that despite any challenges, your experience remained positive with the support of Highlands Residential Mortgage. Helping clients navigate snags smoothly is truly important to...
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They made the process very easy for first time home buyers
Reply from Lisa Burkes
March 31st, 2026 07:13 PM
I'm pleased to know that the process felt easy for you as a first-time home buyer, Julian. Making the journey straightforward and understandable is important to me. If you need any further assistance or have questions as you settle into your...
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Just the way ya'll keep me informed on the hold process.
Reply from Lisa Burkes
March 23rd, 2026 06:44 PM
I appreciate you sharing your feedback, Roderick. Keeping clients informed throughout the process is something I prioritize. If you have any other questions or need further clarification at any point, I'm here to assist.
Lisa talked to my clients about a variety of options to get to their end goal There were a few hiccups along the way with property issues but Lisa stayed the course and helped them get to the closing table on time!
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Reply from Lisa Burkes
March 20th, 2026 12:57 PM
I'm glad to hear everything ultimately worked out for your clients, Andria. Navigating through property challenges can be tricky, but I'm committed to ensuring a successful closing. Should your clients have any more questions or need further...
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Lisa and her team do a great job!
Reply from Lisa Burkes
March 17th, 2026 05:34 PM
Thank you for your kind words, Nita. I'm pleased to hear that you were satisfied with the work my team and I provided. If there's anything else I can assist you with in the future, please don't hesitate to reach out.
The process was handled with care and professionalism. my client truly felt valued, and the process was smooth from start to finish. I appreciate the time and effort that went into making it such a positive experience for my client
Reply from Lisa Burkes
March 17th, 2026 06:43 PM
I'm grateful to hear that your client felt valued throughout the process, Catricia. Ensuring a smooth and professional experience is always my goal. Thank you for recognizing the care and effort involved. Should you or your client need any...
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Great service timely communications
Reply from Lisa Burkes
March 16th, 2026 01:18 PM
I appreciate your kind words about the service and timely communications, Pamela. Ensuring you have a smooth experience is always my focus. If you ever need further assistance or have any questions, I'm here to help.
“Lisa Burkes and her team truly went above and beyond to make our closing happen right on time—and we even received money back at closing! We couldn’t have asked for a better experience. From the very first message with Lisa to closing day,...
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Reply from Lisa Burkes
March 16th, 2026 08:28 PM
Thank you for sharing your experience, Logan. It's heartening to know that the support and dedication you received from the start to closing day met your expectations. Ensuring a seamless process and providing clear guidance are priorities...
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Lisa is very knowledgeable about the crazy mortgage business, even though my husband and I were not.
Reply from Lisa Burkes
March 16th, 2026 02:41 PM
I'm glad to hear that you found my knowledge helpful, Brenda. Navigating the mortgage landscape can indeed be complex, and I'm dedicated to ensuring you feel informed every step of the way. If you or your husband have any further questions...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
mortgage financing
FHA, Conventional, USDA ,VA, Cash-out Refi, Refinances
One Time Close
2 to 1 Buydown
Down Payment Assistance
Mortgage Lending
FHA Loans
VA Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 269988
Hobbies
- Open Houses
- Spending Time with Grandbabies and Great Great Grandbaby
- Helping Families on the weekend apply for Mortgage Financing
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