Lisa Burkes's Cover Image
Lisa Burkes - Highlands Residential Mortgage, Ltd. in Waxahachie, TX

Lisa Burkes

ClaimedPro

Highlands Residential Mortgage, Ltd.

North Dallas
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
North Dallas
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    R
    Reagan B
    Teague, TX
    Posted on April 28th, 2025 12:49 PM
    Lida was in constant communication with me throughout my entire process of home buying.
    Reply from Lisa Burkes
    May 1st, 2025 12:51 PM
    I'm pleased to hear that I could maintain constant communication with you throughout your home buying process. Your experience is important to me, and I'm glad I could assist you. Thank you for your feedback.
  • Encompass
    M
    Melissa J
    Garland, TX
    Posted on April 26th, 2025 12:04 PM
    Lisa and her team were very communicative. They helped my client and answered all of his questions in a timely manner. They let him know what to expect throughout the loan process.
    Reply from Lisa Burkes
    April 29th, 2025 12:06 PM
    I'm thrilled to hear that you and your client had a positive experience with our team. We strive to ensure clear communication and timely assistance throughout the loan process. Thank you for your feedback and trust in Highlands Residential...
    read more
  • Encompass
    C
    Charles W O
    Ovilla, TX
    Posted on April 3rd, 2025 11:28 AM
    As first time home buyers we got great information and knew exactly where we were every step of the process. Very responsive when I had any questions. Great encouragement throughout the process. Loved the app for the phone.
    Reply from Lisa Burkes
    April 6th, 2025 11:28 AM
    I'm thrilled to hear that you found the information helpful and felt well-informed throughout your home-buying journey. It was a pleasure to assist you, and I'm glad the app added convenience to your experience. Thank you for your kind words...
    read more
  • Encompass
    E
    Eduardo M S
    Rice, TX
    Posted on April 1st, 2025 03:35 AM
    Lisa made sure we were able to get into our home as soon as possible, and guided us every step of the way.
    Reply from Lisa Burkes
    April 4th, 2025 03:36 AM
    I'm delighted to hear that you felt supported throughout your home-buying process. It was a pleasure to guide you every step of the way, and I'm thrilled you were able to move into your home promptly. Thank you for your kind words and feedback....
    read more
  • Encompass
    A
    Alexa A
    Rice, TX
    Posted on March 31st, 2025 07:14 PM
    Lisa Burkes
    Reply from Lisa Burkes
    April 3rd, 2025 07:16 PM
    I'm thrilled to see your positive review. It was a pleasure assisting you through the mortgage process at Highlands Residential Mortgage, Ltd. If you have any more questions or need further assistance, please feel free to reach out. Thank you...
    read more
  • Encompass
    K
    Kelli G
    Red Oak, TX
    Posted on March 24th, 2025 01:56 PM
    Lisa was on it! This was quick VA close and Lisa made it happen!
    Reply from Lisa Burkes
    March 27th, 2025 01:59 PM
    I'm thrilled to hear that the VA loan process was quick and efficient. It was a pleasure assisting you, and I appreciate your kind words. Thank you for choosing Highlands Residential Mortgage, Ltd.
  • Encompass
    R
    Rosalva R
    Garland, TX
    Posted on March 23rd, 2025 07:48 PM
    Lisa and her Team go above and beyond to take gre care of the clients and ensure a smooth transaction for all invloved. Thank you for all you do!
    Reply from Lisa Burkes
    March 26th, 2025 07:50 PM
    I'm thrilled to hear that you had such a positive experience with our team. We strive to go above and beyond to ensure smooth transactions for our clients. Thank you for your kind words, Rosalva. It was a pleasure assisting you!
  • Encompass
    D
    Dana S H
    Red Oak, TX
    Posted on March 23rd, 2025 01:32 PM
    Lisa and her team is very responsive and easy to talk to. She's great at what she does, and that puts you at ease through the process.
    Reply from Lisa Burkes
    March 26th, 2025 01:33 PM
    I'm thrilled to hear that you found our team responsive and easy to communicate with. It was a pleasure guiding you through the process, and I'm glad it brought you ease. Thank you for your kind words, Dana.
  • Encompass
    J
    Jorge G
    Garland, TX
    Posted on March 21st, 2025 02:13 PM
    Excellent service
    Reply from Lisa Burkes
    March 24th, 2025 02:15 PM
    Hi Jorge, Thank you so much for your kind words and for taking the time to leave such a positive review. It was a pleasure working with you, and I'm thrilled to hear that you were satisfied with the service. If you ever have any questions or...
    read more
  • Encompass
    L
    Larry H H
    Red Oak, TX
    Posted on March 21st, 2025 10:09 AM
    Lisa and her team were extremely knowledgeable, helpful, and thorough! We had an amazing experience and want to thank them for getting us our new home
    Reply from Lisa Burkes
    March 24th, 2025 10:12 AM
    Larry, thank you so much for your kind words! It was an absolute pleasure working with you and being a part of your journey to securing your new home. My team and I are thrilled to hear that you had such a positive experience with us. If you...
    read more
  • 111–120 of 170
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    mortgage financing
    FHA, Conventional, USDA ,VA, Cash-out Refi, Refinances
    One Time Close
    2 to 1 Buydown
    Down Payment Assistance
    Mortgage Lending
    FHA Loans
    VA Loans
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Addresses and Serving Areas

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 269988
    Hobbies
    • Open Houses
    • Spending Time with Grandbabies and Great Great Grandbaby
    • Helping Families on the weekend apply for Mortgage Financing
    • View All
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.