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Lee Ann Biegert, Ruoff Mortgage

Name: Ruoff Mortgage Company
Telephone: +1-502-387-7238
Rating: 4.98

Senior Loan Officer | NMLS# 572273 | Ruoff Mortga...

4.98

(38)

Mortgage

Mortgage Loan Officer

Contact Info

(502) 387-7238

Taylorsville, KY 40071

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(38)

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4.97

(34)

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5.0

(2)

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5.0

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Lee Ann was amazing to work with and really made this process run smoothly!

Reply from Lee Ann Biegert

December 31st, 2024 04:13 PM

I'm thrilled to hear that you found the process seamless with me, Elizabeth! It was an absolute pleasure working with you too. At Ruoff Mortgage, we strive for excellence and your feedback is a testament to that. If there's anything else you...

Reply from Owner

November 18th, 2024 07:38 PM

Thank you, Ashley, for the 5 star rating! I am thrilled to hear that you had a positive experience. Your feedback is greatly appreciated, and I hope to assist you again in the future. If you have any questions or need further assistance, don't...

LeeAnn was knowledgeable, helpful, and went above and beyond to make the process easy

Reply from Lee Ann Biegert, Ruoff Mortgage

November 18th, 2024 07:40 PM

High praise, indeed...thanks so much, Ashley!

Your knowledge, support, and calming personality made this the most smooth & easy real estate transaction I have ever experienced. Thank you for being by our side the entire time.

Reply from Lee Ann Biegert

October 19th, 2024 05:03 PM

I'm thrilled to hear that you had such a positive experience, Stacy! Your kind words truly mean a lot to me. I pride myself on providing a smooth and easy transaction, so it's great to hear that this was your experience. Remember, I'm always...

Leeann is an awesome person. She always had my back. She always took the time to explain everything to me thank you LeeAnn for being that awesome person. I will refer all my friends to her.

Reply from Lee Ann Biegert

October 18th, 2024 01:55 PM

Thank you so much for your kind words, Lora. I'm really pleased to hear that you had a positive experience with me at Ruoff Mortgage. It was my pleasure to assist you, and I appreciate your trust in me. I'm here to provide the best service...

Communication & knowledge of rates etc

Reply from Lee Ann Biegert

November 18th, 2024 07:44 PM

Thanks, Sonya! I was thrilled to have an opportunity to get your family that fabulous rate! Honestly, I haven't been able to quote that same rate since. I dare say you'll be bragging about that rate for months and months! I haven't been close...

Lee Ann did a wonderful job with a refi that we did a couple years ago. Her knowledge and expertise is 2nd to none. Her ability to communicate what is going on to the average person is amazing. Thank you Lee Ann

Reply from Owner

September 18th, 2024 07:52 PM

Thanks, Jennifer for letting me be your guide on the mortgage world! You know I'm a "Plan A" or "Plan B" kind of loan officer. Mortgages are not one-size-fits-all.

Very responsive and pleasant experience overall.

Reply from Lee Ann Biegert, Ruoff Mortgage

September 11th, 2024 06:11 PM

I'm thrilled to hear that you had a pleasant experience working with me at Ruoff Mortgage, Thadd. Your feedback is very important to us and I'm glad that my responsiveness met your expectations. Thank you for your high rating of 4.87 out of...

Very knowledgable and was awesome to recommend locking in a rate at the right time.

Reply from Lee Ann Biegert, Ruoff Mortgage

September 11th, 2024 06:11 PM

I'm so glad to hear you were happy with the service, Derek! Your feedback means a lot. It was a pleasure to help you understand the process and find the perfect rate. Always here if you need anything else! - Lee Ann Biegert, Ruoff Mortgage.

Clear communication she listened to my needs

Reply from Lee Ann Biegert, Ruoff Mortgage

September 9th, 2024 06:25 PM

I'm thrilled to hear that you had a positive experience, Mary! I always strive for clear communication and to truly understand my customers' needs. Your feedback reaffirms why I love what I do here at Ruoff Mortgage. Thank you for taking the...

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About

Additional Licenses: NMLS# 572273 | KY - MC97102. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

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