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5.0
Encompass
C
Cletus R W
Coalinga, CA
Posted on January 1st, 2024 05:20 PM
There was a lot more there to deal with than I expected, but Laurence was there every step of the way, with great communication, and patience. The other thing that was cool to watch was there was a team of people working together to reach my...
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Reply from Laurence Kwong
January 3rd, 2024 05:23 PM
I really appreciate the 5-star review! Your feedback is always valuable and we're looking forward to working with you again.
5.0
Encompass
J
Jeffery W C
Rancho Cucamonga, CA
Posted on December 1st, 2023 01:22 AM
Laurence was always very helpful and understanding every step of the way. .
Reply from Laurence Kwong
December 3rd, 2023 01:23 AM
We live for 5-star reviews! Thank you so much for your business and great feedback. We look forward to serving you in the future!
5.0
Encompass
D
Daryl J G
Huntington Beach, CA
Posted on October 20th, 2023 04:21 PM
Easy, quick process. I was well informed the entire time.
Reply from Laurence Kwong
October 22nd, 2023 04:23 PM
We enjoyed working with you. Thanks for the great feedback. We look forward to serving you again when the need arises!
5.0
Encompass
J
Jeanette M R
Victorville, CA
Posted on May 25th, 2023 03:05 PM
Communication was great. Had a great team working on our 1099 refi. Professional and understanding. We would recommend our team to everyone!
Reply from Laurence Kwong
November 15th, 2023 11:35 PM
I'm so glad to hear that you had a positive experience with our team at Primary Partners Financial, Jeanette. It was truly a pleasure to work along side you on your 1099 refi. We strive to maintain clear communication and professionalism in...
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4.33
Encompass
J
Jose R
La Verne, CA
Posted on January 11th, 2023 10:45 PM
Laurence is a wealth of knowledge who understood our unique situation and was able to help at the drop of a hat. I was very relieved to have him as a financial liason who my wife and I would depend on. Laurence and Peter were the best!
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Congratulations on your new home! I'm thrilled I was able to help you and Angelica every step of the way.
5.0
Encompass
J
Jonathan N
Gardena, CA
Posted on December 4th, 2022 03:40 AM
Very helpful and always available to discuss any questions I had.
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Glad we were able to assist in your transition to home ownership. Congrats JT!
5.0
Encompass
A
Angie C
Montebello, CA
Posted on November 23rd, 2022 09:50 AM
Great follow up
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Thanks Angie. I appreciate the opportunity to work with you again.
5.0
Encompass
R
Ramon F T
Pico Rivera, CA
Posted on November 16th, 2022 11:57 AM
Laurence was patient and very responsive. Loved my experience.
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Thank you!
4.66
Encompass
A
Andrew S
Apple Valley, CA
Posted on September 16th, 2022 03:27 PM
Excellent communication with Laurence. Kept me well informed through the whole process.
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Congratulations on the new purchase Andrew!
5.0
Encompass
G
Garey B
Paramount, CA
Posted on July 12th, 2022 03:09 PM
Thank you for the service. We appreciate the trustworthiness of the credit union.
Reply from Laurence Kwong
September 27th, 2023 03:14 AM
Thank you for trusting me with your rental property purchase. It was a pleasure working with your family... congrats!

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