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Lauren Maxwell at CrossCountry Mortgage - Executive Vice President | NMLS #331415 in Naples, FL
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Lauren Maxwell at CrossCountry Mortgage

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Executive Vice President | NMLS #331415

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
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    John R
    Ave Maria, FL
    Posted on June 1st, 2024 04:56 PM
    Everybody I worked with from start to finish made This experience go from stressful to stress free. Someone was always there to answer my questions in a timely manner.
    Reply from Lauren Maxwell
    June 8th, 2024 04:59 PM
    Hi John, I'm thrilled to hear that your experience with us at CrossCountry Mortgage, LLC was stress-free. We strive to be available and responsive to all our customer queries. Your positive feedback means a lot to me and the team. Thank you...
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    Steven C
    Naples, FL
    Posted on June 1st, 2024 12:18 PM
    Lauren and her team were excellent to work with very professional courteous just an overall great experience. Recommend her to anybody I know that needs a mortgage.
    Reply from Lauren Maxwell
    June 8th, 2024 12:19 PM
    Thank you so much for your feedback, Steven. It truly means a lot to hear that you had a great experience with my team and me at CrossCountry Mortgage, LLC. It was our pleasure to assist you and we're thrilled that we could make the process...
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    Cornelius T
    Ave Maria, FL
    Posted on May 31st, 2024 11:53 PM
    This has been the second time I've had help with this company getting a mortgage. Job well done.
    Reply from Lauren Maxwell
    June 7th, 2024 11:56 PM
    I'm so glad to hear that you've had a positive experience with us for a second time, Cornelius! It was a pleasure assisting you with your VA loan. We at CrossCountry Mortgage, LLC always strive for excellence, and your feedback is greatly appreciated....
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    Tammy L
    Naples, FL
    Posted on May 31st, 2024 07:49 PM
    Lauren was awesome to work with. She kept the process moving in the right direction for a smooth closing. I love that she updated everyone involved. Would definitely recommend.
    Reply from Lauren Maxwell
    June 7th, 2024 07:50 PM
    I enjoyed working with you. Thanks for the great feedback.
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    Alyssa W
    NAPLES, FL
    Posted on May 28th, 2024 12:05 PM
    My fiancé and I were very stressed about finding a new home and Lauren was so helpful and available whenever we needed help or had any questions. We are beyond grateful
    Reply from Lauren Maxwell
    June 4th, 2024 12:08 PM
    I'm so glad to hear that you and your fiancé found the support you needed during what can be a stressful time. It was truly my pleasure to be there for you both. Your kind words mean a lot and I'm thrilled to have been able to assist you. Thank...
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    Leslet J
    Naples, FL
    Posted on May 28th, 2024 11:26 AM
    I have a strong experience with your company for over 7 years and this is my second mortgage with your company therefore, I have a real reason to say GREAT.
    Reply from Lauren Maxwell
    June 4th, 2024 11:26 AM
    It's wonderful to hear from you again, Leslet. Thank you for the positive feedback and for the 4.25 out of 5-star rating. I'm truly pleased to know that your experience with CrossCountry Mortgage, LLC has been great, and that you chose us for...
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    Jack A G
    Cape Coral, FL
    Posted on May 24th, 2024 05:31 PM
    My clients were first time home buyers. Credit score was traditionally low. I don't feel as though any other lender could've made their dreams come true as Lauren and team did. AND she was able to buy down the interest rate a point to help...
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    Reply from Lauren Maxwell
    July 2nd, 2024 01:05 PM
    Thank you Jack. We pride ourseveles for never giving up on our clients. We want to make everyone's dream of homeownership come true!
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    Julio J
    Ave Maria, FL
    Posted on May 23rd, 2024 01:20 PM
    Malcolm did a great job however, the process was all discombobulated. The document requested was not clear and ask for documents. Would be nice to just receive a specific email asking in details the documents needed
    Reply from Lauren Maxwell
    May 30th, 2024 01:24 PM
    I completely understand your feedback, Julio. Clarity and efficiency in our process is a high priority for us at CrossCountry Mortgage, LLC. I'll certainly take the points you’ve shared into consideration for improvements in our documentation...
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    Richard H
    Ave Maria, FL
    Posted on May 23rd, 2024 01:06 PM
    Very quick response, very nice, courteous and hands on. Would highly recommend.
    Reply from Lauren Maxwell
    May 30th, 2024 01:09 PM
    I'm thrilled to hear your positive feedback, Richard! It was my pleasure to assist you, and I'm glad to know that my hands-on approach and quick responses were appreciated. Your recommendation means a lot to me and to everyone here at CrossCountry...
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    Felicia A
    Cape Coral, FL
    Posted on May 23rd, 2024 12:58 PM
    Lauren and her team went above and beyond to help us get pre approved and to closing. Very friendly and helpful. Absolutely will recommend them to anyone who is looking to buy or refinance.
    Reply from Lauren Maxwell
    July 2nd, 2024 01:12 PM
    Thank you for your fantastic review, Felicia! It's wonderful to hear our Maxwell Team helped you get pre-approved and through the closing process with ease. We're thrilled to hear you found our service friendly and helpful. Your recommendation...
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #331415 | Branch NMLS #1770104
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    What is the Search Rank Score®?
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    Memberships
    • Women's Council of REALTORS Naples-on-the-Gulf
    • NAHREP
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1987

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 331415
    Hobbies
    • Tennis
    • Working out
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS