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Lauren Maxwell at CrossCountry Mortgage
Executive Vice President | NMLS #331415

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Everybody I worked with from start to finish made
This experience go from stressful to stress free. Someone was always there to answer my questions in a timely manner.
Reply from Lauren Maxwell
June 8th, 2024 04:59 PM
Hi John, I'm thrilled to hear that your experience with us at CrossCountry Mortgage, LLC was stress-free. We strive to be available and responsive to all our customer queries. Your positive feedback means a lot to me and the team. Thank you...
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Lauren and her team were excellent to work with very professional courteous just an overall great experience. Recommend her to anybody I know that needs a mortgage.
Reply from Lauren Maxwell
June 8th, 2024 12:19 PM
Thank you so much for your feedback, Steven. It truly means a lot to hear that you had a great experience with my team and me at CrossCountry Mortgage, LLC. It was our pleasure to assist you and we're thrilled that we could make the process...
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This has been the second time I've had help with this company getting a mortgage. Job well done.
Reply from Lauren Maxwell
June 7th, 2024 11:56 PM
I'm so glad to hear that you've had a positive experience with us for a second time, Cornelius! It was a pleasure assisting you with your VA loan. We at CrossCountry Mortgage, LLC always strive for excellence, and your feedback is greatly appreciated....
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Lauren was awesome to work with. She kept the process moving in the right direction for a smooth closing. I love that she updated everyone involved. Would definitely recommend.
Reply from Lauren Maxwell
June 7th, 2024 07:50 PM
I enjoyed working with you. Thanks for the great feedback.
My fiancé and I were very stressed about finding a new home and Lauren was so helpful and available whenever we needed help or had any questions. We are beyond grateful
Reply from Lauren Maxwell
June 4th, 2024 12:08 PM
I'm so glad to hear that you and your fiancé found the support you needed during what can be a stressful time. It was truly my pleasure to be there for you both. Your kind words mean a lot and I'm thrilled to have been able to assist you. Thank...
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I have a strong experience with your company for over 7 years and this is my second mortgage with your company therefore, I have a real reason to say GREAT.
Reply from Lauren Maxwell
June 4th, 2024 11:26 AM
It's wonderful to hear from you again, Leslet. Thank you for the positive feedback and for the 4.25 out of 5-star rating. I'm truly pleased to know that your experience with CrossCountry Mortgage, LLC has been great, and that you chose us for...
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My clients were first time home buyers. Credit score was traditionally low. I don't feel as though any other lender could've made their dreams come true as Lauren and team did. AND she was able to buy down the interest rate a point to help...
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Reply from Lauren Maxwell
July 2nd, 2024 01:05 PM
Thank you Jack. We pride ourseveles for never giving up on our clients. We want to make everyone's dream of homeownership come true!
Malcolm did a great job however, the process was all discombobulated. The document requested was not clear and ask for documents. Would be nice to just receive a specific email asking in details the documents needed
Reply from Lauren Maxwell
May 30th, 2024 01:24 PM
I completely understand your feedback, Julio. Clarity and efficiency in our process is a high priority for us at CrossCountry Mortgage, LLC. I'll certainly take the points you’ve shared into consideration for improvements in our documentation...
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Very quick response, very nice, courteous and hands on. Would highly recommend.
Reply from Lauren Maxwell
May 30th, 2024 01:09 PM
I'm thrilled to hear your positive feedback, Richard! It was my pleasure to assist you, and I'm glad to know that my hands-on approach and quick responses were appreciated. Your recommendation means a lot to me and to everyone here at CrossCountry...
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Lauren and her team went above and beyond to help us get pre approved and to closing. Very friendly and helpful. Absolutely will recommend them to anyone who is looking to buy or refinance.
Reply from Lauren Maxwell
July 2nd, 2024 01:12 PM
Thank you for your fantastic review, Felicia! It's wonderful to hear our Maxwell Team helped you get pre-approved and through the closing process with ease. We're thrilled to hear you found our service friendly and helpful. Your recommendation...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #331415 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Memberships
- Women's Council of REALTORS Naples-on-the-Gulf
- NAHREP
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1987
Time Zone
Eastern Standard Time (EST)
Licenses
- 331415
Hobbies
- Tennis
- Working out
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095