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Laura Franks - Fairway Home Mortgage
Loan Officer | NMLS# 464443
Texas A&M University
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in... Show More
Location & Business Hours
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closed
Mon
8:30 AM to 5 PM(Open now)
Tues
8:30 AM to 5 PM
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Reviews from Web
As this was our first time buying a house and applying for a home loan she was very responsive and informative. She made us feel like she really understood what we were looking for and had our best interest.
Reply from Laura Franks
April 26th, 2024 04:02 PM
I greatly appreciate your kind words, Taylor. My main goal is to ensure the home buying process is as smooth and understandable as possible, especially for first-time buyers. I'm thrilled to hear that you felt understood and supported throughout...
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Personnel and smooth process
Reply from Laura Franks
March 18th, 2025 03:20 PM
Hi Darlene, Thank you so much for your kind words and the fantastic rating! I'm thrilled to hear that you found the process smooth and that our team provided you with the support you needed. It was a pleasure working with you, and I'm grateful...
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Everything went smooth and everyone was knowledgeable. Communication was great and timely.
Reply from Laura Franks
April 2nd, 2024 04:20 PM
I'm really glad to hear your feedback, Roger! It's wonderful to know that your experience with me was smooth and you found the communication efficient. Your positive review means a lot to me! Thank you for the 5-star rating!
Straight forward process, easy to understand, readily available portal to submit documents, periodic check ins, transparent communication, professional; patience when I was a panick
Reply from Laura Franks
March 28th, 2024 09:24 PM
Thank you so much for your kind words, Bernice. I'm thrilled to hear you found the process straightforward and our communication transparent. We aim to make the loan process stress-free and efficient. It was a pleasure assisting with your purchase,...
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Laura’s team was very informative and very helpful throughout the process. Laura made me feel comfortable with the decision and explained everything that comes with a mortgage and loan process. Thank you Laura.
Reply from Laura Franks
March 25th, 2024 04:30 PM
I'm incredibly grateful for your kind words and 5-star review, Mayte. My main goal is to ensure our clients feel informed and comfortable throughout the entire loan process. I'm delighted to hear that my team and I were able to achieve that...
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The great communication..You and your staff have provided nice and pleasant customer service. Was there to answer question and feed back was timely.
Reply from Laura Franks
March 5th, 2024 08:19 PM
I'm delighted to hear about your positive experience, Shannon! Ensuring clear communication and timely responses is a top priority for my team and me. I'm so glad to know that we were able to assist you in your purchasing journey. Your kind...
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The open communication of the entire team.
Reply from Laura Franks
March 4th, 2024 09:40 PM
I'm so glad to hear that you appreciated our communication during your purchasing process, Christine. We strive to keep our clients informed and satisfied every step of the way. Your positive review means a lot to me and the entire team. Thank...
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I cannot recommend Laura and her team highly enough! From the moment I started the home buying process, they made everything smooth and stress-free. Laura and Tina were incredible; I could pick up the phone anytime with questions or worries,...
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Reply from Laura Franks
March 4th, 2024 09:39 PM
I'm truly thrilled to hear such positive feedback, Shatina! Our team prides itself on making the home buying process as smooth and straightforward as possible. It's wonderful to know that we were able to put you at ease and make your experience...
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How the process was easy even though I was living in Georgia at the moment
Reply from Laura Franks
February 26th, 2024 03:31 PM
I'm so pleased to hear that you found the loan process easy, Edward, even with you being in Georgia. It's always my goal to make things as smooth as possible for our customers. Your 5-star rating truly means the world to me. Thank you for entrusting...
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We had amazing communication through the entire process and always recieved answers to our questions or concerns quickly.
Reply from Laura Franks
February 5th, 2024 03:57 PM
I deeply appreciate your wonderful feedback, John. It was my pleasure to assist you and ensure clear communication throughout the process. Thank you for giving us a perfect rating. I'm here if you need any further mortgage advice.
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About
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in helping first-time homebuyers, VA loans, down payment assistance programs, second homes, and a variety of home financing solutions. She is committed to delivering a hands-on, customer-first experience by providing personalized guidance every step of the way. Laura proudly serves both English and Spanish-speaking clients, helping individuals and families achieve their homeownership goals with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Education
- Texas A&M UniversityBachelor
Memberships
- NMLS
- Affiliate Member of the Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 464443
Hobbies
- I enjoy reading
- Dancing
- Pickleball
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures