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Laura Franks - Fairway Home Mortgage
Loan Officer | NMLS# 464443
Texas A&M University
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Excellent Customer Service and the Team always available
Reply from Laura Franks
January 17th, 2025 04:53 PM
Your satisfaction is our priority, and it's always reassuring to hear our efforts to provide excellent customer service are appreciated. Thank you for the 5-star review. It was a pleasure to serve you.
Yes, my experience was great! The time it took to close, the great communication, and explaining through each process.
Reply from Laura Franks
January 16th, 2025 06:54 PM
I'm thrilled to hear you had a great experience with us, SharDe! Ensuring a smooth process from start to finish and providing clear communication is our top priority. Thank you for the 5-star review! Don't hesitate to reach out if you need...
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Amazing communication from start to finish, and extremely friendly people and extremely professiona. Thank you very muc.
Reply from Laura Franks
January 7th, 2025 04:00 PM
Thank you so much for your kind words, Trevor! It was a pleasure working with you and helping you throughout the process. I always strive to provide a professional yet friendly experience. Your feedback means a lot to me. Thanks again!
You never give up and you love to help others . thanks for everything
Reply from Laura Franks
January 6th, 2025 04:31 PM
It was truly a pleasure assisting you throughout the process. Your feedback means a lot to me and the whole team. Thank you for the 5-star rating. If you ever need any more assistance in the future, please don't hesitate to reach out.
Everything was great and fast, excellent customer service and experience buying a house with Laura and her team.
Reply from Laura Franks
December 26th, 2024 10:28 PM
I appreciate your kind words and the 5-star rating, Alan! Please do not hesitate to reach out if you need any further assistance. Enjoy your new home!
Laura was amazing! She tried her best to answer my questions and get back to me as fast as possible. Really good at trying to find me the best deal I could get.
Reply from Laura Franks
December 6th, 2024 04:10 PM
Hi Daniel, I'm thrilled to hear that you had a positive experience with me at Fairway Independent Mortgage Corporation. Your feedback means a lot to me. It was a pleasure helping you find the best deal and answering your questions promptly....
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Laura Franks has a great knowledge in the area of mortgages, she was always willing to answer all my questions, her human quality, attention and service are worthy of admiration.
Reply from Laura Franks
November 27th, 2024 04:59 PM
I'm so glad to hear that you had a positive experience, Jessica! It was a pleasure assisting you with your mortgage needs. I always strive to provide the best service and attention for my clients, so I'm happy to hear that came across during...
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Laura is awesome, she explains in detail and always keep communication with us for the changes of the market interest. She's the best!!!
Reply from Laura Franks
November 25th, 2024 04:37 PM
I'm thrilled to hear such positive feedback, Nehemias! I strive to keep my clients informed and in the loop at all times, especially with regards to market interest changes. Thank you for taking the time to review my services. Your 5-star rating...
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Awesome communication from Laura and her whole team by phone and emails. Welcoming actitude and flexibility. Clearness and willingness to help, even in Spanish. I am really grateful for the great service and support I received from Laura and...
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Reply from Laura Franks
November 21st, 2024 05:39 PM
Hi Zaida, I'm thrilled to hear that you had a positive experience with me and my team. It's always our goal to provide clear, effective communication and assist our clients to the best of our ability. Being able to support you in Spanish is...
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Everyone was super nice
Reply from Laura Franks
November 19th, 2024 06:12 PM
It's always our goal to provide excellent service, so it's great to know that our team made that happen for you! Thank you for the fantastic rating, Leo. It was truly a pleasure to work with you. Feel free to reach out should you need anything...
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About
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in helping first-time homebuyers, VA loans, down payment assistance programs, second homes, and a variety of home financing solutions. She is committed to delivering a hands-on, customer-first experience by providing personalized guidance every step of the way. Laura proudly serves both English and Spanish-speaking clients, helping individuals and families achieve their homeownership goals with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Education
- Texas A&M UniversityBachelor
Memberships
- NMLS
- Affiliate Member of the Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 464443
Hobbies
- I enjoy reading
- Dancing
- Pickleball
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures