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Laura Franks - Fairway Home Mortgage
Loan Officer | NMLS# 464443
Texas A&M University
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Their communication was excellent throughout the process. I had questions and their response was immediate. I might add that this is the third home that I went with them and would do it again. (Hopefully this is my last home)
Reply from Laura Franks
February 18th, 2026 08:12 PM
Gordon, I appreciate you sharing your experience. It's great to hear that the communication met your expectations and that you felt supported with prompt responses. I'm also honored that you've trusted me with the financing of your homes multiple...
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Answered questions quickly and very informative.
Extremely helpful in the process because I didn't know anything. Made the process run smoothly as possible.
Reply from Laura Franks
February 9th, 2026 04:45 PM
I'm glad to know that I could be of assistance, Tony. Helping you navigate the process and ensuring it goes smoothly is always my goal. If you have any more questions or need further assistance, please feel free to reach out.
Our side was amazing the selling side was disgraceful
Customer service
Reply from Laura Franks
February 2nd, 2026 11:08 PM
I appreciate the five-star rating for my customer service, Leonela!
The professionalism
Reply from Laura Franks
February 2nd, 2026 11:07 PM
Deonquino, I appreciate your feedback. It's great to know you valued the professionalism during your experience with me at Fairway Home Mortgage. If you have any other thoughts to share or need further assistance in the future, feel free to...
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Help us a lot!
Reply from Laura Franks
January 16th, 2026 08:08 PM
David, I'm grateful for your feedback. I'm pleased to know I could be of assistance. If there's anything else I can do to support you, please feel free to reach out. Enjoy your home!
Duper friendly and very good at her job.
Reply from Laura Franks
January 13th, 2026 05:14 PM
I appreciate your feedback, Monica. If you ever need further assistance, please feel free to reach out. Thank you for trusting me with your home financing needs!
I truly enjoyed collaborating with Laura and her team. Their professionalism and commitment to our client played a crucial role in ensuring a smooth process, ultimately helping them find their dream home. I look forward to continuing our collaboration...
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Reply from Laura Franks
January 12th, 2026 05:09 PM
It was fantastic working together to help our client achieve their dream home. Your words about the team's professionalism and dedication mean a lot. I'm eager to collaborate with you again in the future.
The team definitely kept up with me. Going through raising a new born, working on my other property and working full time, they helped keeping me informed. Very tentative and extremely patient. Very happy that they eased the process.
Reply from Laura Franks
January 7th, 2026 04:25 PM
It’s great to hear about your positive experience, Anthony. I understand that balancing a newborn, other property commitments, and a full-time job can be overwhelming. I’m glad I could keep you informed and ease the process for you. If you...
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Laura communicated clearly and timely. She took the time on many occasions to answer questions we had. We enjoyed working with her.
Reply from Laura Franks
January 5th, 2026 05:23 PM
Thank you so much for your thoughtful review! I really enjoyed working with you and Christine and appreciate the opportunity to be a part of your journey!
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About
Laura Franks is a Senior Loan Officer with Fairway Home Mortgage serving homebuyers across Texas, including Harker Heights, Dallas, Waco, Austin, El Paso, and San Antonio. With more than 20 years of mortgage experience, Laura specializes in helping first-time homebuyers, VA loans, down payment assistance programs, second homes, and a variety of home financing solutions. She is committed to delivering a hands-on, customer-first experience by providing personalized guidance every step of the way. Laura proudly serves both English and Spanish-speaking clients, helping individuals and families achieve their homeownership goals with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Education
- Texas A&M UniversityBachelor
Memberships
- NMLS
- Affiliate Member of the Board of Realtors
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 464443
Hobbies
- I enjoy reading
- Dancing
- Pickleball
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Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures