L
LaNay Williams
Loan Officer
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that... Show More
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Wonderful service
Reply from LaNay Williams
September 14th, 2026 05:19 PM
Thank you for allowing us to serve you and for this great feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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I Found LaNay very helpful and friendly. She was extremely patient with me when I got sick in the middle of our process. I would highly recommend them.
Reply from LaNay Williams
September 3rd, 2026 07:30 PM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Personal contact via phone when emails went unanswered, I had issues/concerns on how the loan process was going. Called left messages no return call, your voice mail had someone else's name, just poor communication. At first was great after...
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Reply from LaNay Williams
August 27th, 2026 02:30 PM
If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************. Thank you.
Keep up the great work
Reply from LaNay Williams
August 25th, 2026 08:31 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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I've had many issues with paying off creditors through the Cashiers Checks issued to me so i could mail to the creditors. I mailed 7 register letters to creditors on July 24. Three letters had issues. One was returned to me and I just paid...
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Reply from LaNay Williams
August 24th, 2026 06:00 PM
Thank you for your feedback! We work hard to offer the best mortgage experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
The service was great she was very helpful
Reply from LaNay Williams
August 20th, 2026 03:42 PM
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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The process took less than two weeks from application to closing.
Reply from LaNay Williams
August 17th, 2026 02:11 PM
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should...
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I had 2 brief calls with LaNay, then pushed to Korbin Kline. After 2 even briefer calls to Korbyn I was pushed to Susan Queen, who made this the most scrutinizing, investigative loan I have ever taking out. NEVER AGAIN will I use nor recommend...
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Reply from LaNay Williams
August 14th, 2026 07:06 PM
Thank you for sharing your feedback. Your mortgage experience is very important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail...
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Excellent service just keep the lender more informed of the whole process.
Reply from LaNay Williams
August 14th, 2026 02:30 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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We were supposed to receive the checks from FedEx yesterday according to Angelo but they didn't arrive. We have reached out to him but he hasn't responded.
Reply from LaNay Williams
August 14th, 2026 02:36 PM
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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About
At AmeriSave, we understand the ins and outs of mortgage financing and we understand the importance of savings. Since 2002, AmeriSave has worked hard to build a company full of mortgage experts and people experts, meaning we understand that a mortgage isn’t just a loan, but a step towards the dream of homeownership, and a cash-out refinance isn’t just a lower rate, but a means to send your children to college. We get it. We use our advanced technology to provide low rates, transparent pricing, easy online applications, and most importantly great customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (www.nmlsconsumeraccess.org); Corporate Office: 3525 Piedmont Rd NE, 8 Piedmont Center - Suite 600, Atlanta, GA 30305. Additional licensing information may be found by visiting www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice. Some people portrayed are professional models.