Top 5%
Lacey Moores at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #681629
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lees Summit, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Quick work and great communication
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
The team is professional and goes over the top!
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thanks so so much Toshaun!!
Great communication, friendly service, everything fit my needs and the timeliness of items completed was amazing.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you for the fantastic review Cody!
Great staff and communication
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you Heather! We do think our team is pretty great:)
Lacey Moores & team, Brittany Queen & Amanda Malcom, expertise made getting financed for my home a breeze. They were patient, supportive, knowledgeable, so pleasant, & always a step ahead. My realtor even commented on how great they were to...
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Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Congratulations on this big life decision! We hope to work with you again in the future.
Great communication during the process .
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thanks Dennis! Can we ask how we can better improve our process to reach that 5-star mark from you next time?
Too many emails, videos and communications. Maybe for first time buyers, they need all those communications, but it was just a hassle sorting through basic information vs what we actually needed to do.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Kim, you are right, we could make it better! Thank you for your feedback. Maybe an experienced option versus a new option and the different options would get different communication! Thank you for your feedback! We really do take it seriously!...
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The app makes the process so simple! There was great communication from both Lacey and Maya. I really don't have any complaints!
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you Amber!!
Great communication, very professional and would always get task done in a very timely fashion
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thanks so much, Alex!!
Quick responses to questions
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Glad to hear it Jacob!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lees Summit, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #681629 | Branch NMLS #2822580
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2004
Time Zone
Central Standard Time (CST)
Licenses
- 681629
Hobbies
- Camping
- Rodeo's
- Horseback Riding
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095