Top 5%
Lacey Moores at CrossCountry Mortgage
SVP of Mortgage Lending | NMLS #681629
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lees Summit, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Lacey and her team are incredibly knowledgeable and they communicate thoroughly. I can't imagine using anyone else in the future.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
The whole team was very pleasant and professional to work with! Always made us feel as if we were there only customers.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
A couple obstacles, outside of anyone's control, made this transaction especially stressful for the buyer and seller but communication was expedient, eloquent, and often came with solutions. That was paramount in keeping the deal together and...
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Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
I'm grateful for your understanding and patience throughout the process. I always aim to maintain clear and effective communication, especially in challenging situations. It's great to know that my efforts helped keep things on track. Thank...
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Amazing communication and help with this being my first time!
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
It was such a seamless process. Lacey Moores, Brittany Queen and Amanda Malcolm were so communicative and kept me up to date through the entire process. They are friendly, knowledgeable and encouraging. I couldn't have asked for a better experience....
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Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
So glad to hear that, Sara!! Thank you for trusting us.
Due to the large volumn of emails we all get sometimes communication gets lost. I understand processors sit at the computer but if you can figure out a source of text communication it would be quicker and effective as most of us are in the...
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Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Sorry to hear that, Miki! We appreciate the feedback and look forward to improving our process to better serve our clients and partners.
Every team member we had contact with was incredibly patient and worked with us every step of the way. They made this very stressful time incredibly easy. From the first phone call to signing all the paperwork was a breeze. We highly recommend...
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Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you so much for trusting us with this life changing event! We appreciate you!
You all are knowledgeable, communicative, patient, and understanding. Always answer all of my questions thoroughly with incedible detail + insight. I'd highly recommned Summit Funding to anyone looking to finance a home purchase.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you SO much Edward!! We appreciate you and your trust throughout this process.
Everyone was accommodating and helpful. If it looked like I needed something I got help with it, even if I didn't ask. I feel like I'm more than just a number.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you so much Robert!!!
The advertising and promotion of our home went very quickly. Very greatful for good communication on behalf of Lacey and her team to get the job done.
Reply from Lacey Moores at CrossCountry Mortga...
April 3rd, 2026 01:39 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Lees Summit, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #681629 | Branch NMLS #2822580
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2004
Time Zone
Central Standard Time (CST)
Licenses
- 681629
Hobbies
- Camping
- Rodeo's
- Horseback Riding
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095