Krista Kenney, Ruoff Mortgage
Branch Manager | NMLS# 1927253 | Ruoff Mortgage NM...
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Made it very easy
Krista is a phenomenal person to work with! She is fast, efficient, and very friendly! We were very glad she was able to be the one to help us refinance!
Krista worked with us well over a year until we found our home. She was always kind and kept us well informed and answered all questions promptly.
Krista was very polite, knowledgeable, and on top of things . She kept me up to date on everything as it happened making the process easy.
Reply from Krista Kenney
November 17th, 2025 07:27 PM
I'm glad to hear that you felt informed and that the process was easy. Keeping clients updated is something I strive for, and your feedback means a lot to me. Thank you for entrusting me with your mortgage experience at Ruoff Mortgage.
The quick process of the whole process was extraordinary!! It was very much appreciated and Krista Kenney was wonderful to work with.
Reply from Krista Kenney
October 4th, 2025 11:24 PM
I'm pleased to hear that you found the process quick and appreciated the experience. It was a pleasure working with you, and I'm grateful for your feedback. Thank you for choosing Ruoff Mortgage!
She had a great attitude and was always excited to help, made the process much more enjoyable
All questions were thoroughly and promptly answered. We valued excellent and quality communication during this process . We were so pleased with our experience we are return clients!
The whole experience from beginning to end was excellent!
Our experience was made so Easy! We just provided the needed documentation and Krista took care of the res! we are so thankful for all of her help!
Reply from Krista Kenney
June 16th, 2025 05:26 PM
I'm thrilled to hear that your experience was smooth and easy. It was a pleasure to assist you, and I'm grateful for your kind words. Thank you for choosing Ruoff Mortgage!
Krista did an excellent job at quickly answering all of our questions.
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About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 724124
- KY - MC737552
- OH - MLO-OH.724124
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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