Klaudene Carranza
Sr. Mortgage Consultant
On Q Home Loans - Chicago, IL
On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet t... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
On Q Financial has been a smooth process. I was kept updated with all the information. There was explanation of each documents that were required for the loan process. Klaudene Carranza explained the process in detail. She was helpful with...
read more
Reply from Klaudene Carranza
August 2nd, 2024 03:18 AM
Hi Carmen, thank you for your wonderful review and for giving me a perfect rating! I am thrilled to know that you felt comfortable and safe while working with On Q Financial. Ensuring that our clients understand each step of the loan process...
read more
(Translated by Google) What a great team!! Thank you Klaudene for making our dream come true!!
(Original)
What a great team!! Gracias Klaudene por hacer nuestro sueño realidad!!
Reply from Owner
July 7th, 2024 02:33 AM
You’re very welcome! I’m glad we could be a part of your journey.
The team was awesome!
Reply from Klaudene Carranza
June 25th, 2024 05:17 PM
I'm thrilled to hear that you enjoyed working with our team, Sony! Your positive feedback means a lot to us. Thank you for taking the time to rate us with 5 stars, we appreciate your support. Please don't hesitate to reach out if you ever need...
read more
Klaudene Carranza has received a review with 5 star rating from Jasmir L
Reply from Owner
July 7th, 2024 02:36 AM
Thank you for taking time to rate us with 5 stars, we appreciate your support! It was a pleasure assisting with your financial needs.
Very patient, incredible communication
Reply from Klaudene Carranza
June 20th, 2024 05:27 AM
I'm so glad to hear your positive feedback, Jasmir! It was a pleasure assisting you. Good communication and patience are key for me, so I'm glad to hear you felt well-served. I aim to provide this level of service for all my clients at On Q...
read more
Easy to use portal, very friendly and informative team.
Reply from Klaudene Carranza
June 20th, 2024 05:23 AM
I'm thrilled to hear you found our portal easy to use and our team friendly and informative, Jasmir! Ensuring a smooth journey for our clients is a top priority at On Q Financial. Your high rating and feedback are greatly appreciated. Thank...
read more
Overall it’s been very positive and helpful and informative but my husband and I had an issue with the VA loan COE application and approval process.
Reply from Klaudene Carranza
May 26th, 2024 01:21 AM
Thank you for your feedback, Glorimar. It's great to hear that you found our services to be positive, helpful, and informative. I apologize for the complications you encountered with the VA loan COE application process. We value all input and...
read more
Me and my husband were helped and acknowledged to the fullest very reliable experience , we didn’t regret at all we are more than ready to refer our family and friends to same wonderful service ever 🫶🏽
Reply from Klaudene Carranza
May 13th, 2024 04:54 PM
I'm thrilled to hear about your positive experience with On Q Financial. It brings me great joy to know that you and your husband felt acknowledged and assisted throughout the process. Your willingness to refer my service to your family and...
read more
From the beginning of my loan application, Klaudene made and my wife comfortable and at ease with the pre-qualification steps and with each steps after that till closing. Very available any time you needed her, a great communicator and very...
read more
Reply from Klaudene Carranza
May 10th, 2024 07:07 PM
I'm thrilled to hear that your experience with me was a positive one, Kenzeo. It was my absolute pleasure to guide you and your wife through the pre-qualification steps and all the way till closing. The fact that you felt like the only client...
read more
The process went really fast and every employee was very helpful throughout the journey.
Reply from Klaudene Carranza
May 8th, 2024 07:28 PM
I'm thrilled to hear you found our process efficient and the team at On Q Financial helpful, Darcie. Your satisfaction is our highest priority and it's wonderful to see that reflected in your review. I appreciate your positive feedback and...
read more
21–30 of 130
About
On Q Home Loans is committed to simplifying the mortgage process and providing personalized solutions for homebuyers, homeowners, and partners. With decades of experience, we offer a wide range of loan products and expert guidance to meet the unique needs of every client. Our team is dedicated to delivering exceptional service and a streamlined process, making homeownership more accessible and stress-free. Whether you're purchasing a new home or refinancing, we're here to help you every step of the way with innovative, customized mortgage solutions.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
New Build, Vacant Land Loans, Construction to Permanent, Condo, Manufactured
ITIN, Self Employed
Conventional Loan
VA Loan
FHA Loan
USDA Loan
Conventional Renovation Loan
FHA Streamline Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2010
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS# 258179 | AZ 0914603 | CA-DBO258179 | IL 031.0046618 | WI 258179
Gallery
Hobbies
- Hiking
- Yoga
- Swimming
View All
Disclaimer
On Q Home Loans is an Equal Housing Lender
On Q Home Loans | NMLS ID 2611
14275 N 87th Street, Ste #210 | Scottsdale, AZ 85260 | Toll Free: 844-874-3885
© 2024 Guaranteed Rate, Inc. D/B/A On Q Home Loans. NMLS License #2611. All rights reserved.
NMLS Consumer Access: http://www.nmlsconsumeraccess.org
Licensing | Privacy | Contact Us
This website and the information it contains are provided as a service by On Q Home Loans to assist those who have questions or concerns about purchasing a home and available mortgage products. Our web site has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site. On Q Home Loans, a DBA of Guaranteed Rate, Inc., accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website. Readers are encouraged to research and verify information contained herein. The information on this website is not intended to substitute for advice from professional credit counselors or legal counsel. On Q Home Loans cannot and does not provide legal advice to members of the public. The listing of an organization does not necessarily represent sponsorship or endorsement of the information or organization by On Q Home Loans.