

Kim Muscatello at CrossCountry Mortgage
Licensed Mortgage Loan Officer | NMLS #30418

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Norwell, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Kim Muscatello has been our trusted loan officer for many years. She's very knowledgable, professional and always goes above and beyond to help us with our lending needs. She's the best and we're thankful to know her!
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Reply from Kim Muscatello
April 9th, 2026 02:01 PM
Aaron, I truly appreciate your kind words and the trust you have placed in me over the years. Being able to assist with your lending needs is something I take seriously, and I'm committed to providing knowledgeable and professional service...
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Friendly and efficient service. Smooth process from the beginning through the end of our refinance process.
Reply from Kim Muscatello
March 30th, 2026 06:17 PM
Virginia, I'm glad to hear that your refinance process went smoothly from start to finish. Providing friendly and efficient service is something I aim for with every client. If you have any more questions or need assistance in the future, feel...
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Kim was incredibly pleasant and very on top of things. She was excellent in her communication, regularly checking in and being very helpful and responsive when she reached out. We never were worried that the ball was going to get dropped in...
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Reply from Kim Muscatello at CrossCountry Mort...
March 11th, 2026 07:32 PM
Hello Michael,Thank you for your trust in me as a loan officer and the opportunity to assist you. It was a pleasure to join you on the journey to homeownership. Crossing the finish line takes team work which also included you! BEST to you and...
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Kim is the best!!!
Reply from Kim Muscatello at CrossCountry Mort...
January 30th, 2026 06:03 PM
David,
Thank you for the great team work and for trusting in me and CrossCountry Mortgage to cross you over the finish line. It was a pleasure.
Best of health and happiness in your new home!
Perhaps due to the fact that me and my wife are retired, the seemingly endless request for a variety of documents got really maddening. Process needs to be revised so that fewer documents are demanded
Reply from Kim Muscatello at CrossCountry Mort...
December 15th, 2025 10:09 PM
Hello Fielding, Thank you for taking the time to share your feedback. I completely understand how the documentation process can be frustrating especially when it appears straight forward financially. Please know that the documents requested...
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We have used Kim for more than 20 years for our mortgage and refinancing needs . She has the customers best interest at heart , she answers all our questions in a timely manner and keeps us up to date where our mortgage stands in the process...
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Reply from Kim Muscatello at CrossCountry Mort...
December 8th, 2025 08:08 PM
Hello Frances,Thank you for your loyalty and continued trust in me as your loan officer over the past 20+ years. It takes team work which involves you and John! Please continue to reach out with questions, I am a phone call away.Here's to a...
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Highly responsive and very knowledgeable throughout the whole process. Always a pleasure to work with!
Reply from Kim Muscatello at CrossCountry Mort...
November 25th, 2025 08:15 PM
Than you Eric, for allowing me the opportunity to be your loan officer. Your response time and attention to detail added to a smooth finish. Thank you for the great team work!
Highly recommend Kim Muscatello for your mortgage lending needs! As a recent first time home buyer in the Boston Metro-west area, Kim and the CrossCountry Mortgage Team, made the process from application to closing incredibly smooth. Kim went...
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This is the fourth time that I have worked with Kim on a home mortgage and it is always such a pleasure to work with. Her knowledge and experience is second to none and her guidance throughout the financing process extremely helpful. There...
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Reply from Kim Muscatello
October 3rd, 2025 12:13 PM
Ryan, thank you for your continued trust and for choosing to work with me multiple times for your home financing needs. I’m committed to providing helpful guidance and sharing my knowledge to make the mortgage process as smooth as possible....
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Kim was always available to answer any questions and was very freindly and informed.
Reply from Kim Muscatello at CrossCountry Mort...
September 22nd, 2025 02:57 PM
Hello Austin,
Thank you for your continued trust in me as a loan officer. It takes a team to cross the finish line and that includes you! I am thankful for your timely responses.
Enjoy!
Kind regards,
Kim
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Norwell, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #30418 | Branch NMLS #1655994
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 30418
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095