Kim McClurg, Ruoff Mortgage

Name: Ruoff Mortgage Co
Address: 141 S. Jackson St., Jackson, Michigan, 49201
Telephone: +1-517-812-8514
Rating: 4.91

Senior Loan Officer | NMLS# 770971 | Ruoff Mortgag...

Ruoff Mortgage - Jackson

4.91

(90)

Mortgage

Mortgage Loan Officer

Contact Info

(517) 812-8514

Jackson, MI

https://www.ruoff.com/kimmcclurg

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.91

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4.88

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5.0

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Found improper Information on credit reports

Reply from Kim McClurg, Ruoff Mortgage

July 27th, 2024 06:37 PM

I'm truly sorry to hear about the issue you've found with your credit report, Walter. It's crucial that we have the correct information in order to ensure a smooth mortgage process. Please reach out to us directly so we can rectify this situation....

Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Abbie P

Reply from Owner

July 27th, 2024 06:35 PM

I'm absolutely thrilled to hear that you had a positive experience, Abbie! Your 5-star rating means a lot to me. It's always rewarding to see such a response from the people I'm here to assist. Please don't hesitate to reach out if you need...

Kim is great! Very easy to get ahold of and answers question very promptly!

Reply from Kim McClurg, Ruoff Mortgage

July 27th, 2024 06:35 PM

I'm delighted to hear you had such a positive experience, Abbie! It's rewarding for me to know that my efforts to be readily available and responsive met your expectations. I aim to provide the best service for all my clients at Ruoff Mortgage....

Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Scott M

Reply from Owner

July 2nd, 2024 06:06 PM

Thank you so much for the 5-star rating, Scott! It's always rewarding to hear positive feedback. I'm glad I was able to assist you with your mortgage needs. Don't hesitate to reach out if you need anything in the future. Thanks again! - Kim...

Kept me informed

Reply from Kim McClurg, Ruoff Mortgage

June 28th, 2024 05:34 PM

I'm thrilled to hear that you felt well-informed throughout our process, Scott. Ensuring clear communication is a top priority for us at Ruoff Mortgage. Your feedback and rating are greatly appreciated. If you have any other questions or concerns...

Kim was very helpful. She answered all our questions in a timely fashion and explained everything so we could understand.

Reply from Kim McClurg, Ruoff Mortgage

June 28th, 2024 05:34 PM

Thank you for your wonderful review. I really appreciate it. I enjoyed working with you again.

I had a great experience working with Kim on obtaining my home loan. She was knowledgeable, personable, and professional. She ensured I was well informed and comfortable throughout every step of the process.

Reply from Owner

June 18th, 2024 06:47 PM

Ginny, thank you for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a great experience working with me for your home loan. It was a pleasure assisting you throughout the process. Your comfort and understanding...

Kim was very professional, personable, and knowledgeable. She guided and assisted me through every step of the loan process with a smile on her face.

Reply from Kim McClurg, Ruoff Mortgage

July 2nd, 2024 06:06 PM

Thank you so much for the kind words, Ginny! I'm glad to hear that you found the loan process to be smooth and informative. Assisting you was truly my pleasure. Always here to help with your mortgage needs at Ruoff Mortgage.

Love Kim! Buying a home can be so stressful but she truly helps make it the least stressful process! Very on top of everything and responds very quickly to all my questions!

Reply from Owner

June 12th, 2024 03:11 AM

I'm so glad to hear that you had a positive experience, Ashley. Buying a home is indeed a big decision and it was my pleasure to be there for you every step of the way. Your feedback is greatly appreciated and it helps me continuously improve...

We absolute love working with Kim. This is our second time buying a home and each time was a serious breeze all thanks to her!

Reply from Kim McClurg, Ruoff Mortgage

June 12th, 2024 03:12 AM

It's always a pleasure working with you, Travis! I'm thrilled to hear you found the home buying process to be smooth and enjoyable for the second time. Your kind words and the five-star rating mean a lot to me and the entire team here at Ruoff...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

Home Renovation Loan

Specialities

Purchase of primary residence, second homes and investment properties.

Rate and term and cash out Refinancing.

First time buyer programs.

MSHDA Down Payment Assistance programs

Construction Programs

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