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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
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Catherine D G
Mont Belvieu, TX
Posted on February 12th, 2024 12:57 AM
Very efficient
5.0
Encompass
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Nathan A G
Mont Belvieu, TX
Posted on February 3rd, 2024 04:04 PM
Communication was great and we felt comfortable with the service we received.
5.0
Encompass
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Angela R M
Willis, TX
Posted on November 14th, 2023 02:10 PM
She was amazing, answered every question we ever had! Very knowledgeable!
4.83
Encompass
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Chad J M
Willis, TX
Posted on November 14th, 2023 02:06 PM
Kim really went above and beyond the call of duty helping me with various cost sheets and advice. I appreciate everything she did for us.
Reply from Kim Babineaux
November 14th, 2023 03:07 PM
You both were such a joy to work with, and it was a true honor to help you both. I appreciate the amount of knowledge you had going into the transaction, which made the process even better. I hope you guys are getting settled in the home and...
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5.0
Encompass
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Christopher D R
Pearland, TX
Posted on October 2nd, 2023 01:06 PM
The communication between Kim and my family was unbelievably open. Kim was super easy to work with and very good at keeping me on track.
5.0
Encompass
A
Andrea M R
Pearland, TX
Posted on September 30th, 2023 02:09 PM
Kim kept everything simple for us. She took her time explaining anything we didn't understand and walked us through every step. There were no surprises that she didn't prepare us for. She made herself available for both me and my husband despite...
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Reply from Kim Babineaux
September 30th, 2023 03:06 PM
You both were part of that team and it was an honor to help you guys to the finish line. I’m so incredibly happy and excited for you both to make wonderful memories in your new home!
5.0
Encompass
M
Mark E R
Houston, TX
Posted on August 20th, 2023 02:39 PM
Kim was very professional and kept you up to date on all the progress.
5.0
Encompass
M
Maristella G
Missouri City, TX
Posted on July 31st, 2023 10:07 PM
Kim worked very hard to get everything to go smoothly. Everything was explained everything was expedited. I couldn’t have asked for a better.
4.83
Encompass
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Zachary M F
Houston, TX
Posted on May 3rd, 2023 02:02 PM
Kim was very responsive, clear in her explanations, and an excellent guide throughout the process.
5.0
Encompass
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Chris M C
Houston, TX
Posted on April 22nd, 2023 02:27 PM
Kim, thank you for all your help!!!!

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