Todd Van Cleave at CrossCountry Mortgage
Loan Originator | NMLS #383921
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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The process was seamless and completed within the requested time frame. As a first time homebuyer, I learned a lot from the team and will use the information in the future.
I had an OVERALL Great experience, there were some hiccups with closing documents having wrong information (no escrows, missing survey fee, etc.) that caused some confusion, but again, OVERALL a great experience. Todd was amazing and very responsive....
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Reply from Todd Van Cleave
February 4th, 2026 04:38 PM
I'm glad to hear that your overall experience was positive, Debora. I appreciate you highlighting the responsiveness and service provided, even with the issues you faced regarding the closing documents. I take your feedback seriously and will...
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Great communication, everything came through on time from Cross Country.
Reply from Todd Van Cleave
November 18th, 2025 07:44 PM
It's wonderful to know that you were satisfied with the communication and timely service, Trenton. Ensuring a seamless experience is always my goal. If you have any more questions or need assistance in the future, feel free to get in touch.
My experience with Cross Country mortgage was okay overall. The process went fine, and communication was good most of the time.
Overall, my experience with CrossCountry Mortgage was good. Communication was okay, and the process went fairly smoothly from start to finish.
Todd and his team were very pleasureable to work with.. Great Job !!
Reply from Todd Van Cleave
November 17th, 2025 05:00 PM
I appreciate your kind words, Dean. It was a pleasure to work with you and ensure everything went smoothly. I'm glad to hear that you had a positive experience with me and the team. If there's anything else you need in the future, please feel...
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From beginning to end to the final cycle, I did not have to stress, the team handing my loan are professionals, i only hat to get involved on conditions required to be provided by me. Excellent customer service. Closing was smooth without any...
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Reply from Todd Van Cleave
November 14th, 2025 06:18 PM
It's great to hear that the process was stress-free and smooth for you, Fila. I strive to ensure that working with me and the team feels seamless and professional throughout. Your satisfaction is important, and I'm pleased to know you're happy...
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Organized and super fast processing!
Reply from Todd Van Cleave
October 21st, 2025 07:33 PM
I'm glad to hear that the process went so swiftly and smoothly for you, Kathleen. Keeping everything organized and efficient is a priority for me. If there's anything else I can assist you with, please don't hesitate to reach out.
Didnt know closing cost until under an hour prior to closing, despite reaching out multiple times.
Reply from Todd Van Cleave
October 10th, 2025 03:53 PM
I understand how important it is to have all financial details well in advance of closing, Peyton. I'm sorry to hear that you experienced last-minute information on the closing costs. I aim to improve communication and provide timely updates,...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cleveland, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #383921 | Branch NMLS #3029
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 383921
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095