Kenneth Alban
Vice President of Mortgage Lending | NMLS #1466914
Mutual of Omaha Mortgage - Nebraska, NE
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Micheal L E
Kokomo, IN
Posted on August 24th, 2024 12:01 PM
Kenneth was very informative and detailed the whole process. It was truly an easy going process.
Kenneth is awesome! He communicates well and is always one step ahead. I will continue using him for my refinances in the future.
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm truly grateful for your positive comments, James! It's always my goal to stay proactive and keep my clients informed and at ease throughout the process. I'm delighted to hear that you've had a great experience and plan on continuing to...
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Kenny was on top of it all and very communicative about everything.
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm really glad to hear that you were satisfied with the communication and service provided, Timothy. Ensuring you are kept informed and confident during the process is a top priority for me. Thanks for taking the time to leave such a positive...
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Kenny was very responsive in working with me and did an excellent job in explaining things. I look forward to working with him in the near future as the interest rate comes down.
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm thrilled to hear that you had such a positive experience, Gerald. It was a pleasure working with you and helping you understand the process. I'm equally excited about the prospect of working together again when interest rates fall. Your...
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Kenneth Alban is not only excellent in customer service skills but also in his complete knowledge of the market. He took the time to listen and learn what was best for me.
He's awesome!
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm thrilled to hear that you had a positive experience with me. It was truly a pleasure to assist you, Bette! Your review reflects the level of service that Mutual of Omaha Mortgage aspires to provide to all our customers. I make it a point...
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Great communication, made sure everything was done in as stated. I always knew where I was at during the entire refinance process. Thank you Ken & your team!
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm thrilled to hear that you had such a positive experience with us, Theresa! Gaining your satisfaction through good communication and transparency is always my aim during the refinancing process. Your kind words mean a lot to me and my team...
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Mr. Alban made himself available for questions, and was able to answer them in a way that was easy to understand. He was very knowledgeable and communicated any regulations and particulars of the loan in a clear and concise manner. He took...
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Reply from Kenneth Alban
October 8th, 2025 09:45 AM
Hi Joann, I'm thrilled to hear that your experience was smooth and efficient! It was my pleasure to guide you through the mortgage process and ensure you were kept informed every step of the way. Your feedback is greatly appreciated and it...
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Ease of entire process
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I'm really pleased to hear that you found the process easy, Michael. It's always our goal at Mutual of Omaha Mortgage to ensure that everything is straightforward and clear for our customers. Thank you for taking the time to leave a 5-star...
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Just asked for a lot of the information they already had. When they sent emails asking for doc they said in the last two years. Im like nothings changed in a year. Why do you need that information again. Just felt like the lady helping was...
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Reply from Kenneth Alban
October 8th, 2025 09:45 AM
Hello Jeffrey, I really appreciate your feedback and I understand how repeating information can be frustrating. At Mutual of Omaha Mortgage, we always strive to make the loan process as easy as possible for our clients, and your experience...
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Thank you for your service and support you gave during this process and keep us updated on the situation at hand
Reply from Kenneth Alban
October 8th, 2025 09:45 AM
I appreciate your feedback, Douglas. I'm glad to hear that you found my service valuable during your process with Mutual of Omaha Mortgage. Keeping clients updated and well-informed is an essential part of my job. If you have any more questions...
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Time Zone
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Licenses
- NMLS #1466914
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org