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Ken Feinman at CrossCountry Mortgage
Originating Branch Manager | NMLS #186791

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Allentown, PA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We had a great experience! Thank you.
Reply from Ken Feinman
August 11th, 2026 05:32 PM
John, I'm happy to know that you had a great experience. Thank you for your kind words.
Sarah was not communicating well at all, phone calls and texts would go unanswered and would not call back. She was not very open and honest with us with the whole application. We kept getting told we should be good and then the next day we...
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Better communication from loan processor. Ken is thourough, responsive and communicates well but once the loan was handed off the communication and overall process was not good. This is my 4th time working with Ken and the only time I have...
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Reply from Ken Feinman
August 10th, 2026 03:46 PM
Karina, I appreciate your feedback and kind words about my communication and responsiveness. I'm sorry to hear that this time the experience with the loan process didn't meet your expectations. Please reach out to me directly so we can discuss...
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Everyone was friendly and easy to talk to they got back to me quickly and explained everything in a way I could understand
Reply from Ken Feinman
August 6th, 2026 03:13 PM
Chelsea, I'm grateful for your kind words. It's nice to know that you found the team friendly and the explanations clear. If you have any further questions or need additional assistance, please feel free to reach out.
Ken was extremely supportive and communicative throughout the entire process I wouldn't have been able to close my loan without his support!
Reply from Ken Feinman
July 30th, 2026 04:59 PM
Brittnay, I'm glad to hear that you felt supported and well-informed throughout the process. I'm pleased that I could assist you in closing your loan successfully. If there's anything else you need, just let me know.
You answered all my questions in a timely manner and i never felt like I was in the dark on the process. Also you were kind and personable.
Reply from Ken Feinman
July 27th, 2026 02:37 PM
Lawrence, I'm grateful for your kind words. It's good to hear that you felt informed and supported throughout the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
Everyone involved was kind, responded in a timely matter, and answers to our questions were made clear and easy to understand .
Reply from Ken Feinman
July 27th, 2026 05:54 PM
Ashley, I appreciate your kind words. I'm happy to hear that the communication was clear and timely throughout your experience. If you have any more questions or need assistance in the future, please feel free to reach out.
Very professional
Reply from Ken Feinman
July 23rd, 2026 01:18 PM
Jared, thank you for your feedback. I'm pleased to hear that you found my services professional. If there's anything more I can do for you, please feel free to let me know.
The process with Ken was smooth from the beginning. The only issue came a few days before settlement. This came from a series of unfortunate events. Ken was very sick and their server was having problems. The team did work hard to get this...
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Reply from Ken Feinman
July 20th, 2026 04:24 PM
Pam, I appreciate you taking the time to share your feedback. I'm sorry for the inconvenience you experienced close to settlement, and I'm grateful for your understanding and patience. It’s helpful to know about the timing issue with the preliminary...
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From the beginning of our time working with Ken to the end with Elizabeth everything about our process was pleasant and smooth. We truly appreciated their help and professionalism from start to finish! We would definitly not hesitate to work...
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Reply from Ken Feinman
July 20th, 2026 02:21 PM
Bernadette, thank you for sharing your positive experience. I'm happy to hear that the process was smooth and pleasant for you. It was a pleasure working with you, and I look forward to the opportunity to assist you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Allentown, PA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #186791 | Branch NMLS #1997797
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 186791
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095