Ken Bouthillier at CrossCountry Mortgage
Originating Branch Manager | NMLS #699692
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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My experience with Ken was great. He did his job I couldn't have asked for anything else.
Ken helped us look far ahead at potential issues before they happened. The whole process felt like he had our back even when we weren't watching. I don't trust many people but I trust Ken implicitly.
Working with Ken and cross country mortgage was a super easy and seamless process.As first time homebuyers the entire idea of buying a home was quite daunting, but Ken and the team stepped up and helped us understand everything. 10/10 recommend...
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Reply from Ken Bouthillier
August 3rd, 2026 06:03 PM
Sedona, I'm pleased to hear that you found the home-buying process easy and seamless with the support of CrossCountry Mortgage and me. It's great to know we could help make your first-time homebuying experience more understandable. Thank you...
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Can't say enought positive things about Ken, Yessica, and CrossCountry Mortgage. While I don't do Google/social media, absolutely willing to serve as a reference if potential customers ever asked. Ken provided us various strategic/negotiating...
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Reply from Ken Bouthillier
August 3rd, 2026 08:04 PM
Todd, I truly appreciate your generous feedback about my team and me at CrossCountry Mortgage. It's wonderful to hear that you valued the strategic options and support we provided during your negotiations. Yessica and I are grateful to have...
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Ken was very informative and left me with no questions about the proces.
Reply from Ken Bouthillier
July 30th, 2026 07:17 PM
David, I'm glad to hear that you found the process informative and clear. If you have any future questions or need assistance, feel free to reach out.
have known Ken for many years. He is fantastic. To the point where I just had him finance my granddaughter. Very well educated on the mortgage business. If you can get a better rate anywhere, I dare you. Ken is fantastic!
Reply from Ken Bouthillier
July 30th, 2026 05:34 PM
Dennis, I appreciate your kind words and trust over the years. It's wonderful to hear that you chose me to help finance your granddaughter's needs. Thank you for your continued support and confidence in my expertise.
This was my first time purchasing a property and Ken and his team were quick to take care of everything with quality. I will definitely find them again when I'm ready to purchase a second property.
Reply from Ken Bouthillier
July 6th, 2026 07:20 PM
Andrew, I'm happy to hear that your first property purchase was a positive experience with my team and me. It's great to know that you found our service quick and of high quality. We look forward to assisting you again when you're ready for...
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Ken and his team did an exceptional job getting our loan closed. He did it in a very timely manner, where the loan had to be closed within a short term window. I would reco his team to anyone that needs any loan refinanced, etc.
Reply from Ken Bouthillier
July 2nd, 2026 08:09 PM
Timothy, I'm pleased to know that my team and I could help you close your loan within the required timeframe. Your recommendation means a lot to me, and I'm grateful for your kind words. If you need any further assistance, please don't hesitate...
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I had no issues with getting approved and if any questions or issues Ken and his team took care of them in a timely manner! I felt informed and kept up to speed every step of thr way. They are also knowledgeable with va loans which was a plus...
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Reply from Ken Bouthillier
June 29th, 2026 01:40 PM
Austin, I'm glad to hear that you felt informed and supported throughout the process. It's great to know that our team's knowledge of VA loans was beneficial to you. Thank you for sharing your positive experience!
I Had to call the VA twice during the process to do the underwriters job. I really recommend explaining to them that the termite report can not be waived and is purely informational. Not sure why they were so worried about the condition of...
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Reply from Ken Bouthillier
May 4th, 2026 06:27 PM
Gabriel, I appreciate you sharing your experience. I'm sorry to hear about the challenges you faced during the process. Your feedback on the termite report is valuable, and I'll ensure it's communicated more clearly in the future. If there's...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #699692 | Branch NMLS #2817545
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Reverse Mortgage
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Memberships
- Arizona Mortgage Lenders Association
- Hockey Players in Business
Year Started
2007
Time Zone
Pacific Standard Time (PST)
Licenses
- 699692
Awards
2021 Golden Circle
2020 Golden Circle
2023 Global Recogn...
Hobbies
- Hockey
- Golf
- Gym
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095