PenTrust Mortgage Group - Kelly Ashcroft
Loan Officer | NMLS# 514826
We understand the needs of customers in this market, and we pride ourselves on creating a smooth experience for you. Our team is ready to help you navigate the loan process.
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Timely responses, great service
Reply from Kelly Ashcroft
August 9th, 2024 04:45 AM
Thank you so much for your feedback, Maria! I'm thrilled to hear that you had a positive experience with us at PenTrust Mortgage Group. Your satisfaction is our number one priority, so I'm glad that you found our service great and our responses...
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Kelly was absolutely amazing from start to finish with the closing of our new home! We would easily give her 5 (or more) out of 5. My wife and I have only amazing things to say about our experience with Ms. Ashcroft. She was super communicative,...
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Reply from Kelly Ashcroft
August 9th, 2024 01:13 AM
It's wonderful to hear such positive feedback, Kenneth! I'm absolutely thrilled that you and your wife had a great experience during the purchase of your new home. It was indeed a pleasure for me to be able to guide you through the process...
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My loan process was great because our loan officer was very timely and organized, and handled our thoroughly handled our needs.
Reply from Kelly Ashcroft
August 9th, 2024 12:57 AM
I'm so glad to hear that you found the loan process to be well-organized and timely, Christopher. Your positive feedback truly means a lot to me. At PenTrust Mortgage Group, we strive to thoroughly meet all of our clients' needs and I'm delighted...
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Kelly's professional approach and attention to detail made our very stressful relocation a lot easier! She was great to work with and we would highly recommend her!
Reply from Kelly Ashcroft
July 16th, 2024 11:58 AM
Thank you so much for your kind words, Richard! I'm really pleased to hear that you had a positive experience with your relocation process. It was a pleasure to work with you and I'm happy I could make the transition easier for you. Your recommendation...
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There were some last minute snags prior to closing, but Kelly worked with us and we were able to close on the scheduled closing date without issue. Thank you for pulling through!
the service, comunication and agent in general were great.
Reply from Kelly Ashcroft
July 15th, 2024 02:18 PM
Thank you so much for your kind review, Leidy. I'm thrilled to hear that you were satisfied with the service and communication you received during your loan purchase process. It was a pleasure to assist you, and I'm proud to have been able...
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Pentrust is easy to work with. Kelly is great and goes above and beyond, she truthfully found the best loan product to fit my situation.
Reply from Kelly Ashcroft
July 11th, 2024 06:07 PM
I'm truly grateful for your kind words, Christian. Helping you identify the perfect loan product to suit your needs was my top priority, and your feedback tells me we hit the mark. Your satisfaction with PenTrust Mortgage Group and the service...
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Phone calls were returned promptly. Kelly kept us informed of any changes in interest rates.
Reply from Kelly Ashcroft
June 16th, 2024 07:48 PM
Thank you so much for the positive review, Lonnie! I'm delighted to hear that you were satisfied with my prompt responses and timely updates on interest rate changes during your mortgage purchase process. It was a pleasure assisting you, and...
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Superb customer service!!
Reply from Kelly Ashcroft
June 15th, 2024 03:16 PM
I'm truly thrilled to hear that you had a great experience with us, Sara! Your feedback reaffirms the hard work we put in every day at PenTrust Mortgage Group. Thank you for your wonderful review and for giving us a perfect rating! It was my...
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I appreciate the clear communication, competence and professionalism of the PenTrust team.
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About
We understand the needs of customers in this market, and we pride ourselves on creating a smooth experience for you. Our team is ready to help you navigate the loan process.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Disclaimer
I am authorized to do business in the state of Colorado.; NMLS ID: 514826; PenTrust Mortgage Group, LLC, Equal Housing Opportunity; Company NMLS ID 1634635. www.nmlsconsumeraccess.org/.