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Keila Santos - Branch Manager | NMLS# 442267 in Tampa, FL

Keila Santos

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Branch Manager | NMLS# 442267

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Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top profes... Show More
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Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
8 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • Encompass
    N
    Nickolas M S
    Tampa, FL
    Posted on May 27th, 2025 05:29 PM
    As the listing agent for 4006 Dellbrook Dr, I received virtually no communication unless I reached out first except of course for the automated messages that are system generated whenever the loan reaches a particular milestone. I reached out...
    read more
    Reply from Keila Santos
    June 3rd, 2025 05:31 PM
    I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
  • Encompass
    Y
    Yomiris R
    Tampa, FL
    Posted on May 26th, 2025 03:54 PM
    The best in Tampa they make your experience of buying a house exceptional
    Reply from Keila Santos
    May 27th, 2025 04:59 PM
    I'm thrilled to hear that you had an exceptional home-buying experience with us in Tampa. It was a pleasure assisting you. Thank you for your kind words and for choosing Cornerstone First Mortgage.
  • Encompass
    J
    Joe V D
    Tampa, FL
    Posted on May 22nd, 2025 06:28 PM
    Better communication, honesty, time response to calls and emails
    Reply from Keila Santos
    May 29th, 2025 06:30 PM
    I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
  • Encompass
    D
    David O
    Tampa, FL
    Posted on May 22nd, 2025 03:02 PM
    Very good
    Reply from Keila Santos
    May 22nd, 2025 03:34 PM
    Thank you, David. I'm glad to know you had a positive experience with Cornerstone First Mortgage. If there's anything else I can assist you with, please feel free to reach out.
  • Encompass
    F
    Felicia G
    Tampa, FL
    Posted on May 19th, 2025 05:44 PM
    Very good
    Reply from Keila Santos
    May 19th, 2025 05:58 PM
    I'm glad to hear that you had a very good experience, Felicia. Thank you for choosing Cornerstone First Mortgage. If you have any other feedback or need assistance, please let me know.
  • Encompass
    T
    Teresa D
    Tampa, FL
    Posted on May 19th, 2025 03:47 PM
    Keyla is an excellent person. The process was very fast. attention of her staff is excellent. 100% recommended. Thank you Keyla !
    Reply from Keila Santos
    May 19th, 2025 06:07 PM
    I'm thrilled to hear that you found the process fast and efficient. It was a pleasure assisting you, and I appreciate your kind recommendation. Thank you for choosing Cornerstone First Mortgage!
  • Encompass
    C
    Carlos E B
    Lutz, FL
    Posted on May 15th, 2025 04:42 PM
    The entire team acted quickly and with good communication.
    Reply from Keila Santos
    May 15th, 2025 05:47 PM
    I'm thrilled to hear that you were satisfied with the quick and communicative service from our team. It was a pleasure assisting you, and thank you for the positive feedback.
  • Encompass
    J
    Jennifer L C
    Tampa, FL
    Posted on May 14th, 2025 10:16 PM
    When I asked for updates, via phone or by email, especially at the end, nearing the closing date I didn't get any. As a listing agent, when a lender goes silent on me, history has proven there is a problem. No communication means it either...
    read more
    Reply from Keila Santos
    May 21st, 2025 10:21 PM
    Thank you for your feedback. Please feel free to connect with us to help us improve our services.
  • Encompass
    N
    Norma E M
    Tampa, FL
    Posted on May 14th, 2025 04:35 PM
    Excelente trabajo
    Reply from Keila Santos
    May 14th, 2025 04:42 PM
    I am thrilled to hear that you were satisfied with my work. It was a pleasure assisting you, and I appreciate your feedback.
  • Encompass
    M
    Mauricio C D D
    Spring Hill, FL
    Posted on May 13th, 2025 10:54 PM
    Generally speaking it was a smooth transaction and a great team work.
    Reply from Keila Santos
    May 14th, 2025 02:03 PM
    I'm glad to hear that the transaction went smoothly and that you appreciated the teamwork. It was a pleasure to assist you throughout the process. Thank you for your positive feedback.
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    About
    Whether you’re buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you’re dealing with a top professional who is able to give you quick and accurate financial advice. As an experienced loan officer I have the knowledge and expertise you need to explore the many financing options available.
    Products & Services
    Mortgage Loan Officer
    Conventional Home Loan
    Construction Loan
    Bridge Loans
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    DSCR Loans
    Fixed-Rate 40-Year Mortgage
    Cash-Out Refinances
    Bank Statement Mortgages
    Adjustable-Rate 40-Year Mortgage (ARM)
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 442267
    Hobbies
    • reading never too busy to read a good book.
    • love to entertained my family at home
    • I love to travel and explore new horizons
    • View All
    Disclaimer
    © 2024 Cornerstone First Mortgage, Inc. All Rights Reserved. NMLS ID #173855 Equal Opportunity Lender.