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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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5.0
Encompass
K
Kristen C G
Levelland, TX
Posted on November 17th, 2023 02:27 PM
Kim was kind and walked us through everything. Any questions we had she answered and never made us feel dumb for a question. If she didn’t know she reached out or sought advice from co workers.
5.0
Encompass
M
Mathew L C
Levelland, TX
Posted on November 17th, 2023 12:27 AM
Kim was extremely helpful in every situation we encountered. She answered every question we had and followed with examples to better our knowledge in making the right decision. We are extremely thankful we chose Kim and Hometrust for our future....
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5.0
Encompass
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Landon H
Abernathy, TX
Posted on September 10th, 2023 08:34 PM
Worked hard to get things going!
5.0
Encompass
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Brett M
Lubbock, TX
Posted on August 16th, 2023 10:35 PM
The amount of help Kim provided was above and beyond. She advised beyond expectations. She is so kind and understanding. We truly appreciate all she did for us. I would recommend to anyone to work with Kim given the chance.
5.0
Encompass
M
Mikaela M
Lubbock, TX
Posted on August 16th, 2023 02:02 PM
Kim went out of her way to help us. She is wonderful, and we feel very blessed that we were able to work with her. She is very kind and attentive, answering any questions you may have. She works diligently to go above and beyond for her customers!...
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5.0
Encompass
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Nakina M L
Lubbock, TX
Posted on July 26th, 2023 03:32 PM
Kim made it great, she was the best and had our best interest, and went over and beyond for us. She is absolutely the reason we were able to make this happen and get the home we wanted. It was a touch and go but she did move mountains for us...
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5.0
Encompass
J
Juan J E
Slaton, TX
Posted on June 24th, 2023 11:38 PM
Kimberly Bly was great everytime we had a question about something she would respond quickly and she was able to explain everything so clearly. She was very helpful throughout the house buying process.
5.0
Encompass
A
Ariah D J
Slaton, TX
Posted on June 23rd, 2023 02:04 PM
She was very responsive and communication was clear. She made the mortgage process understandable and she was amazing.
5.0
Encompass
R
Rocky W
Midland, TX
Posted on June 20th, 2023 12:27 AM
There was constant communication for insurance rates and closing dates. She was able to help me get approval for the house
5.0
Encompass
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Monica L S
Wolfforth, TX
Posted on April 12th, 2023 11:05 PM
Kim was great to work with and made the whole process pleasant.

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