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Katie Simmons Hickey at CrossCountry Mortgage

Name: Katie Simmons Hickey at CrossCountry Mortgage
Address: 11921 Freedom Dr Ste 550, Reston, Virginia, 20190
Telephone: +1-703-300-1590
Rating: 4.94

Senior VP of Residential Lending | NMLS #659429

4.94

(159)

Mortgage

Mortgage Loan Officer

Contact Info

(703) 495-3366

Reston, VA

https://www.crosscountrymortgage.com/reston-va-3246/kathryn-hickey?marketing_campaign=00898

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4.94

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4.9

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Great communication throughout the loan process, and it closed on time without a hitch!

Reply from Katie Simmons Hickey

March 18th, 2026 11:07 AM

Thank you so much Kyle! Appreciate the 5-star review and kind comments. It was a pleasure working with you. Please reach out of you ever need anything, I am here to continue help!

The refinancing process was easy and quick with a good outcome

Reply from Katie Simmons Hickey

March 9th, 2026 03:59 PM

I'm glad to hear that the refinancing process was both easy and quick for you, Cheryl. It's important to me that the experience is as smooth as possible with a positive outcome. If you have any further questions or need assistance down the...

Every step of the process was clear, organized, and handled with genuine care. Communication was consistent and easy to understand, and I always felt informed about what was happening and what to expect next. Any questions I had were answered...

Reply from Katie Simmons Hickey

February 2nd, 2026 04:14 PM

Your positive experience truly matters to me, Joseph. I'm pleased to hear that the communication and organization throughout the process met your expectations. Providing thorough and timely responses is a priority, and I'm glad that it contributed...

The Portal that was used continue to ask for content that had already been provideded. For example W2s. Those do not change, Tax records, those do not change. Employment verification, those do not change. A simple phone call asking if our employment...

Reply from Katie Simmons Hickey

January 29th, 2026 09:10 PM

Thank you for sharing your experience, Robert. I understand how repetitive requests for the same documents can be frustrating during the mortgage process. Ensuring an efficient and streamlined experience is important to me, and your feedback...

Good servoce buy portal was horrible: asked for content that had already been provided, didn't stay current. The amount of content request was an order of magnitude more than any other mortgage we have ever executed . Underwriting kept asking...

Reply from Katie Simmons Hickey

January 26th, 2026 04:18 PM

Mary, I appreciate your feedback about the service, even if the portal did not meet your expectations. I understand how frustrating it can be to repeatedly provide the same information and deal with excessive requests. I am committed to improving...

Katie Simmons Hickey at CrossCountry Mortgage has received a review with 5 star rating from Pete B

This was one of the most efficeient transactions I've ever had. The entire team was quick to respond and as soon as we completed one milestone, they lined up the next. Aside from closing day, I reviewed and signed every document electronically-...

Reply from Katie Simmons Hickey

January 21st, 2026 06:56 PM

It's fantastic to hear about your efficient experience, Peter. I’m glad that the process was smooth and fit seamlessly with your busy schedule – even in the middle of a trip to Disney World! Ensuring a straightforward process and offering competitive...

Katie Simmons Hickey and Modesta were extremely responsive and communicated clearly throughout my homebuying process. They were always quick to answer questions and provide updates, which made everything run smoothly. They truly care to serve...

Reply from Owner

January 6th, 2026 09:57 PM

James, thank you so much for your kind words regarding Modesta and myself, we really appreciate the positive feedback and 5-star rating! We always aim to be available to meet our clients' needs and provide the support they require. It was a...

This team is always looking out for me!

Reply from Katie Simmons Hickey at CrossCountr...

January 6th, 2026 09:58 PM

It's reassuring to hear that you feel well-supported, Jessica. Looking out for my clients is something I take seriously. If there's ever anything more you need, I'm just a call away! Thank you for your repeat business and we look forward to...

Incredibly prompt response rate for all of our questions as first time homebuyers!

Reply from Katie Simmons Hickey

December 22nd, 2025 06:41 PM

I'm glad to know that my prompt responses were helpful for you as first-time homebuyers, Julia. Answering your questions thoroughly is important to me, and I'm here to assist with anything else you might need along the way.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Reston, VA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #659429 | Branch NMLS #2568119

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans