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5.0
Encompass
C
Christine P
SAN CARLOS, CA
Posted on November 6th, 2023 04:41 AM
Kathy went the extra mile for me. She gave me confidence that I could achieve my goal of staying in my house, keeping my job, and living a healthy life in my community.
Reply from Kathy Affeltranger
November 11th, 2023 04:42 AM
I'm truly touched by your kind words, Christine. It was my absolute pleasure assisting you in achieving your goal. I always strive to provide the best service and it means the world to me to know that you feel supported. Your confidence and...
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5.0
Encompass
G
Gail W Y
Fontana, CA
Posted on March 14th, 2023 05:26 PM
Having been treated with dignity and respect by the knowledgable people who helped us with this process.
5.0
Encompass
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Randal D Y
Fontana, CA
Posted on March 7th, 2023 11:30 AM
Kathy is a great commentator
5.0
Encompass
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Justine L D
Daly City, CA
Posted on January 31st, 2023 11:39 PM
Excellent communication and very knowledgeable.
5.0
Encompass
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Patricia A A
Burlingame, CA
Posted on November 4th, 2022 02:56 PM
Kudos to Kathy Affeltranger! The absolute best customer service ~went beyond my expectations. Communicating with Kathy was always a pleasure due to her upbeat personality and knowledge. Ashley Munden, her assistant was equally competent and...
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5.0
Encompass
H
Horst J J
SAN CARLOS, CA
Posted on September 25th, 2022 01:37 PM
The excellent response received when questions arose.
5.0
Encompass
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Peter N
SAN FRANCISCO, CA
Posted on September 12th, 2022 04:43 PM
Communication received a priority during the process so I was never unaware of the staus of the process.
5.0
Encompass
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Joan A T
NOVATO, CA
Posted on June 27th, 2022 10:01 PM
Kathy was always there to answer questions and kept me informed at every phase.
5.0
Encompass
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Lee D B
MOUNTAIN VIEW, CA
Posted on May 24th, 2022 04:56 PM
Timely and attentive service throughout the process.
5.0
Encompass
A
Annabelle O B
FREMONT, CA
Posted on March 22nd, 2022 05:04 PM
Kathy was very polite and thorough in her explanation of the process. No problems whatsoever!

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