Kathleen Kelley at CrossCountry Mortgage
Loan Officer | NMLS #2001736
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Redding, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri...... Show More
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I felt cared for in an experience that was totally new to me. Even though it had it's terrifying moments, I knew I could call Kathleen and she would explain things and keep me in the right direction.
Reply from Kathleen Kelley
May 8th, 2026 01:45 PM
I'm grateful for your feedback, Julia. It's appreciated to hear that I could provide guidance and reassurance during your new experience. If you have any more questions or need further assistance, please feel free to reach out.
Kathleen is just simply amazing she weeny above and beyond for my family just an amzing amazing agent and person
Reply from Kathleen Kelley at CrossCountry Mor...
April 27th, 2026 04:18 PM
Thank you so much, Shane, for your kind words. I'm so pleased to have been able to support your family and provide a positive experience.
Just better overall communication. We almost lost our home due to "miscommunication".
Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
We’re sorry to hear that you didn’t have a good experience with us. We work hard to ensure our customers have a positive experience and we take your feedback very seriously.
Kathleen is patient and personable. She does a great job making the process clear and easy to understand
Better communication with the title company so we didn't almost lose our house. We almost lost our house due to poor communication between summit funding and the titoe
comoany
Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
We’re sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
In my 12 years in Real Estate I have literally worked with over 100 loan officers. Kathleen has won me over with her pleasant work ethic, her extensive knowledge and her timely responses. Shhe has become my go to agent!
the speed of loan
Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
Very friendly staff with great communication. And helping us every step of the way. Made the process very easy to buy our very first home.
Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
**Where to Start**Buying a home is a major investment. We have been through part of the process before, but we were often outbid or misled about fees and various steps involved.However, with the combination of our realtor and everyone we worked...
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Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
You guys guided me every step of the way.
very sweet and friendly to work with!
Reply from Kathleen Kelley at CrossCountry Mor...
April 3rd, 2026 01:30 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Redding, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #2001736 | Branch NMLS #2822249
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 2001736
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095