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Karen Guinn - Branch Manager NMLS # 397484 in Raleigh, NC

Karen Guinn

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Branch Manager NMLS # 397484

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At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping y...... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Overall Ratings
4.96
(592)
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Reviews from Web
  • 5.0
    Encompass
    R
    Robert N
    Murfreesboro, TN
    Posted on May 25th, 2026 07:30 PM
    Absolutely professional in every way. Quick to help, support, answer questions, and spend the time explaining what was being sent out.
  • 5.0
    Encompass
    A
    Ashley N
    Murfreesboro, TN
    Posted on May 25th, 2026 04:45 PM
    Responsiveness!
  • 5.0
    Encompass
    B
    Brittany W
    Wendell, NC
    Posted on May 23rd, 2026 01:50 PM
    From the first phone call until closing, Karen and her team were amazing at communicating documentation needs and expectations. We moved from Texas to North Carolina and are so grateful for everything Karen did to make the mortgage process...
    read more
  • 5.0
    Encompass
    A
    Avani P
    Cary, NC
    Posted on May 13th, 2026 02:15 PM
    The communication was efficient and clear.
    Reply from Karen Guinn
    May 21st, 2026 02:02 PM
    Thank you for sharing that! We enjoyed working with you.
  • 5.0
    Encompass
    K
    Ketan P
    Cary, NC
    Posted on May 10th, 2026 04:30 PM
    Easy to work with . Easy to reach anytime of the day . Overall very smooth experience
    Reply from Karen Guinn
    May 21st, 2026 02:08 PM
    Glad we could help make everything feel smooth and easy for you. We are grateful!
  • 5.0
    Encompass
    Z
    Zachary Y
    Crouse, NC
    Posted on May 8th, 2026 12:10 PM
    Karen and her team were diligent, communicative, professional, and informative throughout the entire process. I never had to worry if they were doung their part. I knew they had my best interest in mind.
    Reply from Karen Guinn
    May 21st, 2026 02:03 PM
    We appreciate your kind words. It was fantastic helping you with your new home.
  • 5.0
    Encompass
    T
    Tracy B
    Wake Forest, NC
    Posted on May 7th, 2026 03:17 PM
    Karen and her team were incredibly responsive, professional and knowledgeable. The entire experience was fantastic!
    Reply from Karen Guinn
    May 21st, 2026 02:06 PM
    Thank you for choosing us again to assist with your loan. It's always a pleasure to work with you!
  • 5.0
    Encompass
    C
    Carol L
    Zebulon, NC
    Posted on April 24th, 2026 03:27 PM
    Karen, you took excellent care of us in the whole process, and Mike and I appreciate your personal touch in financing our new home. You answered every question and kept us on track. Plus you showed us how to take the right steps to find tthe...
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    Reply from Karen Guinn
    May 5th, 2026 01:46 PM
    Thank you, Carol! You and Mike were great to work with. Your quick response in sending your loan information was a large part of making it a smooth process. May you make many happy memories in your beautiful new home!
  • 5.0
    Encompass
    H
    Harry L
    Zebulon, NC
    Posted on April 21st, 2026 07:42 PM
    Without Karen's quick response to rising interest rates and warning us to lock in at our current rate, we would have been unable to complete the purchase of our home. She literally saved the day for us.
    Reply from Karen Guinn
    May 5th, 2026 01:47 PM
    Thank you for the kind words! It was a joint effort though! Thank you for trusting me about the rates. It can be a very hard decision to make in hopes things will get better. It was a real pleasure to work with you!
  • 4.0
    Encompass
    C
    Christina M T
    Raleigh, NC
    Posted on April 6th, 2026 01:35 PM
    Karen is very knowledgable and experienced, no doubt. She is very organized which is helpful. I did have a challenging time understanding the information I was being given having this be my first time. I tried to ask the right questions to...
    read more
    Reply from Karen Guinn
    April 14th, 2026 02:14 PM
    I really appreciate you sharing this. I know buying your first home can feel very overwhelming at times with so much information coming your way. I am glad we were able to work through it together. Wishing you the best in your new home.
  • 10 of 592
    About
    At Fairway, we are dedicated to finding great rates and loan options for our clients while offering some of the fastest turn times in the industry. Our goal is to act as a trusted advisor, providing highly personalized service and helping you through every step of the loan process. It’s all designed to exceed expectations, provide satisfaction and earn trust. Since opening our doors 25 years ago, our team has helped thousands of Americans achieve their dream of homeownership. Fairway is a full-service mortgage lender based in Madison, Wisconsin, and Carrollton, Texas, with more than 7,900 team members and 700 branches nationwide. Fairway funded $72.5 billion in 2021. For more information, go to fairwayindependentmc.com
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Financing
    FHA Financing
    VA Financing
    USDA Financing
    307
    /850
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    Addresses and Serving Areas

    Year Started

    1994

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 397484
    • Fairway Independent Mortgage Corporation NMLS #2289 www.nmlsconsumeraccess.org
    Disclaimer
    Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289). 4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity. Legal Disclosures: bit.ly/FIMCDisclosures