Top 5%
Kaci Kumar at CrossCountry Mortgage
Loan Originator | NMLS #1871267
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Kaci customer Services top-tier!!! ⭐️when you have her on your team, you are guaranteed to win!!! she goes above and beyond with making sure you find the house that fits your needs. Your budget is right and that everything is done correctly...
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Reply from Kaci Kumar at CrossCountry Mortgage
June 13th, 2026 08:11 PM
Wow!! Thank you from the bottom of my heart for such an incredibly kind and thoughtful review. ❤️ Your words truly mean more to me than you know. It was an absolute honor to walk alongside you during your first homebuying journey and be there...
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Kaci is the BEST!!!!
Kaci was Amazing, her customer service was top-tier. I don’t believe that I would’ve found a better person than her.. She was Compassionate, She listened to my every need, worry and concern. She was so patient and understanding. I can go on...
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Kaci was amazing. She was compassionate. She was patient. She listened to all my needs ,concerns and worries. I don't believe I could've found anyone better than her definitely will recommend Kaci and her team to everyone. I know that's looking...
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Reply from Kaci Kumar
March 30th, 2026 07:23 PM
Dominique, I'm really glad to hear that I was able to make your first home-buying experience a positive one. Listening to your needs and ensuring you felt understood was important to me. Thank you for considering recommending me and my team...
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I have been helped by Kaci a few times now and she has always been great. She is very helpful in helping you understand every step of the way and is always super polite.
Reply from Kaci Kumar at CrossCountry Mortgage
March 2nd, 2026 02:33 PM
Thank you, Shae, you and your wife are always great to work with as well! I appreciate your feedback!
It was a process that was made great by Kaci that was so helpful. Even the builder that I purchased my home from said that it was the best mortgage company he'd ever worked with and I owe it all to Kaci!
Reply from Owner
March 2nd, 2026 02:32 PM
It takes a team to make a closing very seamless - especially getting you to the closing table is less than 2 weeks :)
Kaci was just the best! So helpful and never to busy to take a call and answer my questions. Kept me informed of the process and couldn't ask for anyone better! She truly is an asset to your company!
Reply from Kaci Kumar
February 9th, 2026 07:49 PM
I appreciate your kind words, Terrie. It's great to know that I could be of help and keep you informed throughout the process. Providing attentive service and clear information is my goal, and I'm glad you felt supported. If you have any more...
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Kaci was absolutely phenomenal. She answered every question with patience, explained everything in a way I could understand, and helped me feel comfortable throughout the entire process.
Reply from Owner
March 2nd, 2026 02:35 PM
I appreciate this more than you know. Buying a home can feel overwhelming, and I always want my clients to feel informed and at ease — I’m honored you trusted me to help guide you through it. Congratulations again.
Kaci was phenomenal with all my questions. She explained everything clearly and helped me feel more comfortable every step of the way.
Reply from Kaci Kumar
December 26th, 2025 05:53 PM
I'm pleased to hear that you found my explanations helpful, Lori. Ensuring you felt comfortable and well-informed throughout the process was important to me. If any more questions arise or if you need further assistance, don't hesitate to reach...
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Kaci was beyond good, she was exceptionally great. She gave be hope when I felt like giving up. Kaci was always there when I needed her. Without Kaci this experience would've been this great. She was very knowledgeable and punctual in her job....
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Reply from Kaci Kumar
December 8th, 2025 04:01 PM
I'm truly grateful for your generous feedback, Carey. Knowing that I could provide the support and hope you needed during this process means a lot to me. It's important to me that you felt well-guided and informed throughout. If anything else...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Houston, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1871267 | Branch NMLS #2571734
Products & Services
Mortgage Loan Officer
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2015
Time Zone
Central Standard Time (CST)
Licenses
- 1871267
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095