

Justin Neal
Mortgage Advisor

I’m Justin Neal, a Mortgage Advisor at Fairway Home Mortgage in Columbus, OH. I help first-time buyers, investors, and families secure home loans with expert guidance, personalized service, and innovative solutions like DSCR loans, HELOCs, ... Show More
Location & Business Hours
Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Justin was a great lender to work with! We valued so much that he was available/reachable for questions and concerns anytime they came up, he was informative and knowledgeable which helped build our trust, he was patient and willing to explain...
read more
Reply from Justin Neal
December 8th, 2025 06:48 PM
Thank you, Laura, for taking the time to share your feedback. I'm pleased to hear that you found the experience positive and that I could assist in making your homebuying journey smoother. Your kind words mean a lot, and it's important to me...
read more
Justin’s constant communication, even through unexpected roadblocks, was impressive. Instead of avoiding challenges, he helped tackle them head-on, making the refinance process smooth and easy.
Reply from Justin Neal
December 8th, 2025 06:48 PM
Ashley, thank you for your wonderful feedback. I am pleased to know that the communication and approach to handling challenges made your refinancing experience smooth. Supporting clients like you through every step is important to me. If there's...
read more
Justin was always willing to take time to send me monthly payment information whenever I asked (which was a lot). He made the entire process so easy. He was very thorough and explained things on my (first-time-home-buyer) level. I couldn't...
read more
Reply from Justin Neal
December 8th, 2025 06:49 PM
I'm truly grateful for your kind words, Patrick. It's important to me that first-time home buyers like yourself feel informed and at ease throughout the process. I'm glad I could help provide the information you needed and make things straightforward...
read more
Justin was very nice, professional and easy to work with. He kept us informed every step of the way and explained everything thoroughly but in a way we could understand.
Reply from Justin Neal
December 8th, 2025 06:49 PM
I'm glad to hear you felt informed and comfortable throughout the process, Kayla. It was a pleasure working with you and ensuring that everything was clear and straightforward. Thank you for your kind words and trust. If there's anything else...
read more
Justin was phenomenal to work with. As a first time homebuyer, he was thorough, succinct, and FAST! On 9/8 we made an offer and by 9/24 we closed.. He gracefully answered all of my questions as we went throughout the process and was great about...
read more
Reply from Justin Neal
December 8th, 2025 06:50 PM
Cole, I'm very pleased to hear your positive feedback. Working with first-time homebuyers like you is always rewarding. I'm glad you felt supported from the offer to closing and appreciated the updates and communication throughout. Should you...
read more
Justi was friendly and always available to answer my questions.
Reply from Justin Neal
December 8th, 2025 06:51 PM
I'm glad to hear that you found me friendly and accessible whenever you had questions, Neil. Ensuring you're comfortable and informed throughout the process is important to me. If you need anything else, feel free to reach out.
You were always quick to reapond and take our phone calls to talk us through any questions we had. We appreciate everythung you did for us!
Reply from Justin Neal
December 8th, 2025 06:51 PM
Jessie, I appreciate your kind words. I'm glad that I could be there to answer your questions and guide you through the process. I'm always here if you need anything else. Thank you for trusting me with your home mortgage needs!
Communication. Having someone's cellphone to text with and ask all kinds of questions.
Justin was very helpful in making decisions and suggestions
Reply from Justin Neal
December 8th, 2025 06:52 PM
It's great to hear that you found my assistance valuable in making decisions and suggestions. I'm glad I could help. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for your feedback!
Communication throughout the whole process at each step. Justin explained all the terminology and helped us feel like we were on top of the lab process and ahead of the game.
Reply from Justin Neal
December 8th, 2025 06:52 PM
I'm glad to hear that you felt informed and confident throughout the process, Jesse. Ensuring clear communication and understanding of terminology is important to me, so I’m pleased it made a positive difference for you. If you ever have more...
read more
51–60 of 72
About
I’m Justin Neal, a Mortgage Advisor at Fairway Home Mortgage in Columbus, OH. I help first-time buyers, investors, and families secure home loans with expert guidance, personalized service, and innovative solutions like DSCR loans, HELOCs, and 2/1 buydowns. With over 15 years in the mortgage industry and $500M+ in volume, I make homeownership feel seamless.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Central Standard Time (CST)
Disclaimer
Copyright©2025 Fairway Independent Mortgage Corporation. NMLS#2289 (https://nmlsconsumeraccess.org/EntityDetails.aspx/company/2289).
4750 S. Biltmore Lane, Madison, WI 53718, 1-866-912-4800. Restrictions and limitations may apply. All rights reserved. Equal Housing Opportunity.
Legal Disclosures: bit.ly/FIMCDisclosures