Julie Chester, Ruoff Mortgage
Senior Loan Officer | NMLS# 798974 | Ruoff Mortgag...
Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is ... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
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closed
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Reviews from Web
Julie is wonderful. She has been on this 3 or 4 year journey with me to find the perfect home near my Grandchildren. While the online makes this easier I always worry about security and my only complaint was the 100s of phone calls trying to...
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Reply from Julie Chester | NMLS# 798974 | Ruof...
November 13th, 2023 02:05 PM
I am deeply grateful for your kind words and high rating, Kelly. It's been my pleasure to accompany you on your journey to find the perfect home. I understand your concerns about security and the barrage of phone calls. It's an unfortunate...
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Julie was amazing! No questions were left unanswered and very quick responses to all of my questions. I am so lucky to have her as my mortgage lender.
Reply from Julie Chester | NMLS# 798974 | Ruof...
October 3rd, 2023 01:24 PM
You're the best. You make being your lender easy. Thank you for the great review. :) Wishing you all the happiness!! <3
There was never a time when I did not know what the status was or where we were in the process. Julie was compassionate, sympathetic, proactive, so knowledgeable, etc.
Reply from Julie Chester | NMLS# 798974 | Ruof...
April 22nd, 2024 04:31 PM
I'm thrilled to hear that you had a positive experience with us, Carisa! Your feedback is greatly appreciated. My aim is to ensure every client is well-informed throughout the mortgage process, and I'm glad to know that I succeeded in doing...
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We feel everything went smoothly with the loan process. Our closing was delayed due to the other party, and Julie was very accommodating and made extension less stressful for us.
Reply from Julie Chester | NMLS# 798974 | Ruof...
September 29th, 2023 12:43 PM
Thank you for the review. You were wonderful to work for. You've got a bright future ahead of you! Wishing you both all the best! ~ Julie
Julie is the best!! She has been working with me for 3 years and I can't believe it! She never gave up and always help guide me in the right direction! I couldn't have done it woth out her!! Thank you julie for everything you are the best of...
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Julie responds promptly and went out of her way to work with us and the seller. The home was purchased off family and Julie was wonderful working with my grandfather who is very hard of hearing. She made the online portion as simple as possible...
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Vest experience I've had with the home mortgage process hands down. I really enjoyed Julie's personally as well as her effort. I'll recommend anyone to her in the future.
Everything was great
Julie was great through the entire process! There were a few set backs along the way, but Julie did a great job helping me stay on track!
Julie was very good about keeping us informed through the entire process and explaining it all to us in a way we actually understood!
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About
Additional Licenses: NMLS# 798974 | OH - MLO.042581.001.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional - 3% minimum down payment
FHA - 3.5% minimum down payment
VA
USDA - no money down payment
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 798974
- OH - MLO.042581.001
Hobbies
- Hiking, swimming, reading, playing with grandchildren
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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