The Poulin Team - USA Mortgage
Branch Manager
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
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The Poulin Team made our house purchase seamless, by providing top notch service. Listen, when the branch manager was fielding my calls on the way back from vacation, I knew that Mandi and I were in good hands. I named my group chat (BM/ USA...
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Reply from The Poulin Team
November 6th, 2025 11:48 AM
I really appreciate the feedback and am looking forward to working with you again.
Very flexible with communication. Always had answers and kept me at ease through my first time buying a home. Her team had everything lined up for quick approvals and we closed 10 days earlier than expected!
Julie's team was amazing. They kept me informed through multiple points of communication. Paperwork was spot on and nothing held us back from closing other than time needed to approve documents.
It was a struggle through the whole process and you guys made it happen and pushed through it. We thank you so much for helping us out
people were very helpful providing info and guidance, and ultimately, approval
You helped us with every step of the way and explained everything very well!
Julie made it so easy! As a first time homebuyer I had a lot of questions and she was so responsive and communicated with me constantly. It was perfect.
Very friendly and knowledgeable staff. Made the process feel pleasant.
I would have liked for information from behind the scenes. I overheard some conversation how much other work you had been doing. I would have appreciated the effort and work your team made to make this happen a lot sooner.
Ease of providing documents and information through the AP. Communication about the loan status through email and the AP. Pleasant people to work with!
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About
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA Loans
NoDown
LowDown
$5,000 Guarantee
USAdvantage
Possibility Protection
Conventional Loans
USDA Home Loans
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Year Started
2014
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 509652
- ME: 509652
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