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Get found as the Top Mortgage Loan Officer in New York, NY

Juan Santana

Name: Movement Mortgage
Telephone: +1-908-378-9315
Rating: 4.76

Branch Leader

4.76

(374)

Get quick and accurate financial advice when you are buying, selling, refinancing, or building your dream home. Our goal is to assist you make the right choice for you and your family, and I am committed to providing you customer service th... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(908) 378-9315

New York, NY

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.76

(374)

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Experience.com

4.75

(371)

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Communication and Response throughout the process were outstanding and got job done on an expeditious manner.

Juan Santana has a lot of professionalism and always made sure to answer our questions in a timely fashion.

1.- Keep client informed, 2.- Juan never respond calls, text or email. ( this option should be the question before ) 3.- The time took for close take it for ever, 4 .- Keep the lock interest rate ( change interest from 2.75% to 3,25% at close)...

Fast, easy and very organized!!

Excellent customer service provided by the entire team throughout the process. Would highly recommend in the future.

My loan officer Michael Duran was great, he answered all my questions and was on top of things. A+ service.

I would've liked more frequent checkins on the status of my application. My refi took a very long time (over a year), at times I went well over a month when I did not hear from anyone at Juan's office to at least let me know that the application...

Juan made the entire process easy to understand and was available to answer any and all questions. Juan leads by example and it was clear his team also took that initiative as well as everyone was great to deal with.

The information was fast and timely. I received regular file updates and they returned all my calls. Every one that I dealt with was knowledgeable, pleasant, polite and patient. All the documents that they gave me and submitted was accurate....

Juan Santana and All other employees of Roundpoint were courteous, professional, and extremely helpful in making this experience pleasant. It was a smooth and productive process. Thank you!