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Get found as the Top Mortgage Loan Officer in New York, NY

Juan Santana
Branch Leader
Get quick and accurate financial advice when you are buying, selling, refinancing, or building your dream home. Our goal is to assist you make the right choice for you and your family, and I am committed to providing you customer service th... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
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Reviews from Web
Communication and Response throughout the process were outstanding and got job done on an expeditious manner.
Juan Santana has a lot of professionalism and always made sure to answer our questions in a timely fashion.
1.- Keep client informed, 2.- Juan never respond calls, text or email. ( this option should be the question before ) 3.- The time took for close take it for ever, 4 .- Keep the lock interest rate ( change interest from 2.75% to 3,25% at close)...
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Fast, easy and very organized!!
Excellent customer service provided by the entire team throughout the process. Would highly recommend in the future.
My loan officer Michael Duran was great, he answered all my questions and was on top of things. A+ service.
I would've liked more frequent checkins on the status of my application. My refi took a very long time (over a year), at times I went well over a month when I did not hear from anyone at Juan's office to at least let me know that the application...
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Juan made the entire process easy to understand and was available to answer any and all questions. Juan leads by example and it was clear his team also took that initiative as well as everyone was great to deal with.
The information was fast and timely. I received regular file updates and they returned all my calls. Every one that I dealt with was knowledgeable, pleasant, polite and patient. All the documents that they gave me and submitted was accurate....
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Juan Santana and All other employees of Roundpoint were courteous, professional, and extremely helpful in making this experience pleasant. It was a smooth and productive process. Thank you!
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About
Get quick and accurate financial advice when you are buying, selling, refinancing, or building your dream home. Our goal is to assist you make the right choice for you and your family, and I am committed to providing you customer service that exceeds your expectation.
Specialities
Hablo Espanol, FHA, VA, Conventional, JUMBO, Rehab loan, Renovation loan, Non-QM, ITIN loans, All residential, Commercial available
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Positions
- Movement Mortgage - Branch LeaderJan 2nd, 2023 - Current
Memberships
- Latinos Of Real Estate Founding Board Member
- Inspira VIP Member
- NAHREP Platinum Member
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Addresses and Serving Areas
Other Serving Areas
Year Started
2008
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS_ID# 1078235
Awards
Achievements
- Past President NAHREP
- Co-Founder Inspira Mastermind
- Founding Sponsor LORE - Latinos of Real Estate