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Jordan Romes at CrossCountry Mortgage
Sales Manager | NMLS #1772021
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Jordan great to work with. Only problem we had was we kept getting calls about January payment being late and it was going to be listed as late payment
Reply from Jordan Romes
February 5th, 2026 06:14 PM
I appreciate your feedback, Rebecca. I'm glad to hear you found working with me enjoyable. I'm sorry to hear about the calls regarding your January payment. I'll work on ensuring better communication in the future. If you have any more concerns...
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Jordan was very responsive and we appreciated the help.
Reply from Jordan Romes
December 29th, 2025 03:09 PM
I'm grateful for your feedback, Karlyn. Being responsive is a key part of my commitment to helping clients effectively. If you need any more assistance, I'm here to help.
Reaponsive and worked to get us the best rate and listened to our needs and wants.
Jordan was able to get some VA paperwork sorted out that I had been working on for over a year. I was able to refinance with my VA loan saving thousands!
Reply from Jordan Romes
December 29th, 2025 01:46 PM
I'm pleased to hear that I could assist you with the VA paperwork and help you refinance your loan, Caithness. Knowing that it resulted in considerable savings for you is very rewarding. Should you have any more questions or need help in the...
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My daughter helped with majority of the computer end of the application side but all and all Jordan was quick to reply back with any questions I had or concerns . Definitely very helpful.
Jordan Romes at CrossCountry Mortgage has received a review with 5 star rating from Bridget B
The entire process was easy and pretty quick.
Reply from Jordan Romes
December 15th, 2025 08:45 PM
It's great to hear that you found the process easy and quick, Todd. If you have any future questions or need further assistance, feel free to reach out.
Excellent customer service
Awesome customer service Jordan answered all my questions thoroughly and quickly
Reply from Jordan Romes
December 9th, 2025 03:01 PM
I'm glad to hear that my customer service met your expectations, Ken. It's important to me to address all your questions thoroughly and promptly. If there's anything more I can assist you with, just let me know.
Jordan was incredibly dedicated to getting my loan approved and closed quickly. He was hands on in every step of the process and even fought to obtain a higher, more accurate value of my property during the appraisal process. While many other...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Cincinnati, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1772021 | Branch NMLS #2458257
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 1772021
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095