Joni Utnage at CrossCountry Mortgage
Loan Officer | NMLS #689931
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joni did everything she could to make sure my family and I were taken care, my mortgage process went really smoothly with no issues thanks to Joni's work and experience. We are ve thankful to have worked With Jon.
Joni Utnage at CrossCountry Mortgage has received a review with 5 star rating from Lizette H
Joni was so professional, knowledge, above helpful, understanding, and overall a great person to partner with during the mortgage process!! She was AMAZING!!!
Communication!
Joni was fantastic! The easiest home buying experience we have ever had. She was so responsive and so knowledgable. It was a great experience working with her!
Reply from Joni Utnage
November 12th, 2026 05:31 PM
I'm pleased to hear that you had such a great home buying experience, Karen. It's wonderful to know that my responsiveness and knowledge made the process easier for you. Thank you for choosing to work with me and CrossCountry Mortgage!
Joni really took the time to educate me and keep me posted daily while trying to lock my rate. As a first time home buyer I needed that extra time and she gave it.
Reply from Joni Utnage at CrossCountry Mortgag...
October 27th, 2026 12:49 PM
Thank you so much for the wonderful five-star review, Erin! I could give you the same as a homebuyer! You were wonderful to work with and so accommodating on any document I needed. You went under contract during an especially volatile time...
read more
Joni was attentive and on top of everything. She made sure to always keep myself and my client's updated throughout the whole process. I would definitely use Joni again!
Reply from Joni Utnage at CrossCountry Mortgag...
September 28th, 2026 01:38 PM
Thank you so much for the kind words! It was truly a pleasure working with you and your clients. This one definitely had a few moving parts, and I’m so glad we were able to work through everything together and get your clients to the closing...
read more
Joni is so amazing to work with. Look no further, you have found the best of the best! Always honest and quick to answer!
Reply from Owner
September 28th, 2026 01:37 PM
Thank you so much for the kind words and wonderful review! I truly appreciate you taking the time to share your experience and support my business. We work well together and I'm always grateful to be a resource!
Once all the appropriate documents were provided, the process went smoothly. Perhaps a preclosing checklist of documents early in the process would be beneficial.
Reply from Joni Utnage
August 17th, 2026 03:36 PM
William, I appreciate your feedback and am glad to hear that the process went smoothly once all documents were submitted. Your suggestion for a preclosing checklist is valuable, and I will certainly consider it to help improve the experience...
read more
Joni is proactive, responsive, and kept both my clients and me informed every step of the way.Her ability to solve problems, meet deadlines, and ensure a smooth closing gave my buyer confidence and made the transaction easier. I appreciate...
read more
Reply from Joni Utnage at CrossCountry Mortgag...
August 7th, 2026 12:27 PM
Thank you, Shawn! Teamwork! We worked well together. I enjoyed your professionalism, as well. You kept things moving, you were very organized and professional - this made it easy for me to do my job! Looking forward to more with you and getting...
read more
1–10 of 58
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Naples, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #689931 | Branch NMLS #1770104
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 689931
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095