Jonathan Matthews
Loan Officer | NMLS ID #89373
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Jon was great at communicating with us. He answered every question we had and was extremely helpful during our home buying process. He was the one constant during our very hectic home buying process.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm truly humbled by your kind words, Brian. Ensuring that you felt informed and supported throughout your home buying process was my top priority. Your journey may have been hectic, but I'm glad I could provide some stability along the way....
read more
Buying a home and moving half way across the country is an incredibly stressful time. Jonathan called or messaged often with updates on where we were in the process. He also answered his phone when we called and answered all our questions.
read more
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm sincerely delighted to hear that you had a positive experience with me at Tidewater Mortgage Services. Assisting clients like yourself navigate through the complexities of the home buying process, especially during a big move, is what I...
read more
Professional. Courteous and thorough. Communication was often to ensure we understood and avoided any issues.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you Donna and Rob! I appreciate the opportunity to help you with your transition to Myrtle Beach. I wish you many Happy and Healthy years in your new home.
Jon was very patient and took the necessary time to explain details and answer questions. He provided practical recommendations and was always looking ahead to ensure our needs were met.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm deeply grateful for your kind words and the five-star rating, Jeffrey. I'm thrilled to hear that you valued the patience and explanations I provided during our time working together. It was my utmost priority to meet your needs and I'm...
read more
Jon is an excellent communicator. Answering all the questions we had - even the hard uncomfortable ones with complete honesty. He is helpful - wanting to help us receive the best option available to us. Finally, he is a kind person and that...
read more
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
Thank you so much Kathleen for your kind words and the wonderful review. I truly appreciate it. I'm glad I could assist you in finding the best option available and answer all your questions, no matter how tough they were. It was my pleasure...
read more
Was very patient with all my questions. Kept me informed on what I needed to know and do. He even took my calls after hours and on weekends.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm really appreciative of your kind words and stellar rating, Bernard. I take great pride in ensuring my clients are well-informed and comfortable throughout the process, no matter the time of day. Your satisfaction is my top priority at Tidewater...
read more
Jon was great but I provided all information as soon as I was able too yet Crystal asked for things I sent already so maybe there was a communication error. It just was very unorganized.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I appreciate you taking the time to leave such a detailed review, John. Your feedback is invaluable to us. I'm glad to hear that you had a positive experience with me. However, I apologize for the communication issues you experienced with Crystal....
read more
He was very professional and gave good advice.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm truly grateful for your kind words and the excellent rating, Mary. It was my pleasure to provide you with professional service. I aim to provide all my clients at Tidewater Mortgage Services with valuable advice. Please don't hesitate to...
read more
Jon and his team were amazing! I’m so happy to have had such great people working with me to get me across the finish line. Jon you are the best!
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I am absolutely thrilled to hear that you had a positive experience with our team, Lisa. We always strive to provide top-notch service and it's wonderful to know we hit the mark with you. Thank you for choosing Tidewater Mortgage Services and...
read more
Jon was a pleasure to work with, and chat with about our new community and some of the things to expect as we transition from up north.
Reply from Jonathan Matthews
December 3rd, 2025 05:38 PM
I'm genuinely pleased to hear that you found our time working together enjoyable, John. Moving can bring about its own unique challenges, especially when transitioning from one region to another, and I'm glad I could provide some insight about...
read more
131–140 of 312
About
We believe that a closed loan is not the end of our relationship - it's just the beginning.
Built on commitment, character, and innovation we are a next-generation, customer-focused lender driven by a mission to make the homebuying process simple, easy, and stress-free for our clients.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Atlantic Coast Mortgage - Loan OfficerNov 14th, 2025 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID #89373
- Licensed in FL, NC, SC
Achievements
- Top 1% Customer Service Award
Hobbies
- Golfing, Landscaping
- Softball
Disclaimer
Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID #643114 (www.nmlsconsumeraccess.org) | Doing business in Pennsylvania under the trade name ACM, LLC of PA | Georgia Residential Mortgage Licensee, License # 61978 | Arizona (103946), Colorado, Connecticut (ML-643114), Virginia (MC-5560), D.C. (MLB643114), Delaware (018266), Louisiana, Maryland (19711), West Virginia (ML-34255), Delaware (018266), Tennessee (138203), Pennsylvania (62503), North Carolina (L-164348), South Carolina (MLS - 643114), South Carolina (MLS - 643114 OTN #1), Georgia (61978), Florida (MBR2951), Florida (MLD1461), Kansas (MC.0025719), Maine (643114), Michigan (FR0024148), Michigan (SR0024149), New Hampshire (24683-MB), Oregon (643114), Texas, Wisconsin (643114BA), Wisconsin (643114BR), and Oklahoma (ML012369), (ML013345)