Jonathan Long at CrossCountry Mortgage
Loan Officer | NMLS #1765073
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Jonathon dod ok - the entire process kind sucked
Reply from Jonathan Long at CrossCountry Mortg...
June 11th, 2026 01:47 PM
We appreciate you sharing your experience with us, Edward. It's concerning to hear that the refinancing process did not meet your expectations. Your valuable feedback is important, and helps us to deliver a better experience in the future.
Easy to work
Time is important Not understanding or paying attention to deadlines BEFORE you can't meet them is part of the job
Reply from Jonathan Long at CrossCountry Mortg...
June 11th, 2026 01:47 PM
Jan, we appreciate you sharing your concerns. Meeting deadlines is crucial in our work, and it's important to us that we're able to maintain clear communication throughout the process. We're sorry to hear that this wasn't your experience. Your...
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Thank you
. .
Jonathan was very informative about the process the whole way through. He kept myself and my client up to date with what was going on at least weekly if not every day if needed. I would highly recommend Jonathan to anyone!
Reply from Jonathan Long at CrossCountry Mortg...
June 11th, 2026 01:47 PM
It's fantastic to hear how well Jonathan supported you and your client throughout the process. Keeping everyone informed is a priority for us, and we're glad to know he met your expectations. Thank you for your recommendation, Molly. We appreciate...
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Jonathan and his team was very knowledgeable and explained all aspects of the process thoroughly while making it easy to understand. Jonathan was quick to respond and his service level was impeccable.
From the very beginning, this was a tough situation — an FHA loan with limited funds, a property that needed a lot of repairs, and even a bad title to sort out. Jonathan stuck with us through every challenge. He kept everyone on track, explained...
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The Veterans Advantage program is really good. They were able to tailor things to make it all work.
we we're able were able to buy a house
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1765073 | Branch NMLS #2543933
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Time Zone
Eastern Standard Time (EST)
Licenses
- 1765073
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095