

Jonathan Long at CrossCountry Mortgage
Loan Officer | NMLS #1765073

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Well, taking the loan, good, processing the loan good, approving the loan timely, good.....clearing the loan timely...not so good. Whoever does the final review needs to pay close attention to the close date. This is the buyers expectation,...
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Reply from Jonathan Long at CrossCountry Mortg...
June 11th, 2026 01:47 PM
Thank you, Doug, for taking the time to share your concerns. We take pride in delivering the best home loan experience possible to both our customers and professional partners. We are sorry to hear that your experience did not meet your expectations....
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Jonathan is prompt and very thoughtful.
The level of knowledge and advice Johnathan provided
Johnathan was there for any questions I had.
Great sense of urgency and follow ups and exactly what was needed made it a smooth process.
Jon is always available and keeps up with the tasks in a timely fashion.
Jonathan was very helpful and communticated well throughout the whole process!
Jonathan was very communicative and helpful during the entire mortgage process!
Very helpful and friendly
Jonathan is a great communicator and has a vast knowledge of the marketplace. My client felt very comfortable with his guidance and that's everything.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1765073 | Branch NMLS #2543933
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Time Zone
Eastern Standard Time (EST)
Licenses
- 1765073
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095