Jonathan Long at CrossCountry Mortgage
Loan Officer | NMLS #1765073
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Jonathan was great during our whole house buying experience. His communication was excellent and always allowed me to ask questions on the process/next steps, which he would answer in a timely and professional manner. Didn't matter if it was...
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some of the communication could have been better. Seemed like I would have to remind them to do things and follow up. I understand they are very busy but it was frustrating when I would ask a question and not get answers for days. Elisabeth...
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Reply from Jonathan Long at CrossCountry Mortg...
June 11th, 2026 01:47 PM
Kathryn, thank you for sharing your experience with us. It is always our goal is to communicate effectively and in a timely manner. We're sorry to hear that your experience was less than ideal and did not meet your expectations. Your valuable...
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Jonathan was great to work with. He took time to answer our questions and explain the overall mortgage process.
Communication was clear. My options were plainly made known to me. Jonathan was reachable and responsive.
Jonathan was very prompt and helpful with all of our questions on this journey. I have only good things to say about him
Jonathan is excellent!! A pleasure to work with and I never have to worry about my customer being informed of the next steps- he was already on it! Look forward to doing more business with him
Jonathan was very personable and explained everything in detail to us. He made the mortgage process very easy for us. I would definitely recommend Jonathan to others
Jonathan is very knowledgeable, professional, and friendly. He returns calls promptly and immediately puts clients to ease with his warm personality. I highly recommend Johnathan without hesitation for all mortgage and re-fi needs.
Everything was great and all easily communicated
Having a strong relationship with Howard Hanna helped make buying my first home easier
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Rochester, NY. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1765073 | Branch NMLS #2543933
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Time Zone
Eastern Standard Time (EST)
Licenses
- 1765073
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095