Jon Shafer
Mortgage Banker | NMLS #1599861
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortg... Show More
Location & Business Hours
Business Hours
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8 AM to 6 PM
Fri
8 AM to 6 PM
Sat
closed
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Reviews from Web
Jon is an amazing person to work with. He made everything so easy. I seriously appreciate him!
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm thrilled to hear that you had a positive experience working with me, Jennifer. It's always my goal to make processes as simple as possible for my clients. Your kind words and the time you took to share them truly mean a lot. If you ever...
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Jon made the process extremly convenient. Reciprocated the buyers efforts in meeting closing deadlines. Outstanding communication. Would recommend to friends and family.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I really appreciate your kind words and 5-star review, Justin. It was my pleasure to make the mortgage process convenient for you and meet the required deadlines. So pleased to know that you found our communication outstanding. Thank you for...
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Jon is a fantastic person to work with, he makes it easy and communicates everything the whole way
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm glad to hear that you had a positive experience, Ian. Your kind words mean a lot. It was a pleasure working with you, and I strive to make the process as straightforward and transparent as possible. Thank you for the great review and for...
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Jon helped us get through the process quickly and efficiently due to tight time constraints with great success.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm thrilled to hear that you found our process efficient and successful, Jeff. Time constraints can certainly add pressure to a mortgage process, but I'm glad we were able to meet your expectations. Your feedback is highly appreciated and...
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Easy to talk to, easy to get ahold of, and returned calls if he was tied up at the time.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm thrilled to hear about your positive experience, David. Your feedback means a lot to me. It's always my goal to be accessible to my clients and promptly return any missed calls. I'm glad this was beneficial to you. Let's keep in touch,...
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Jon was above and beyond our expectations! He was a great advocate and great friend to us through this entire experience.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm thrilled to hear you had such a positive experience, Joshua! It was an absolute pleasure working with you and being your advocate throughout your journey with Mutual of Omaha Mortgage. Your feedback means a lot to me and I'm glad I could...
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Jon made it great. He is hands down the best. His responsiveness, knowledge, and customer service is unmatched. Jon really cares his clients and it shows through everything he does. Promote this guy to the top.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm incredibly grateful for your positive feedback, Robert. I strive to provide the highest level of service and it's rewarding to know that this was reflected in your experience. Your support and kind words mean a lot and reaffirm the hard...
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Jon is incredibly commutative, understanding, and personable. He went above and beyond my wildest expectations every step of the way!
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm thrilled to hear such positive feedback, Lindsey! Ensuring a smooth, understanding, and communicative process is my top priority, so it's reassuring to know that this was reflected in your experience. I'm always here to go above and beyond...
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Jon was very involved and communicated every step of the way. The automated signing of documents was very easy and the team provided real time responses as required. It was a pleasure working this great team.
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
Thank you so much for your fantastic review, Nicole! It was a pleasure to work with you as well and I'm thrilled that you found the automated signing process to be easy and efficient. I strive to provide real-time responses and clear communication...
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Jon was the most personal and caring Loan officer we ever worked with. HE IS PHENOMENAL
Reply from Jon Shafer
September 3rd, 2026 04:25 PM
I'm incredibly grateful for your kind words, Preston. It was genuinely a pleasure to work with you on your mortgage requirements. Your satisfaction is a testament to the commitment we have at Mutual of Omaha Mortgage to providing the best service...
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About
Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that's committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau & maintains a 4.83/5 rating on Experience(dot)com.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Home Loans
Mortgage
Mortgage Loans
Refinance
Financial Service
Loan Service
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Year Started
2016
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #1599861
Disclaimer
Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org