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Johnny Hinchey
BRANCH MANAGER | NMLS# 299987

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
The team was quick to respond to questions and the total time from loan application to closing was reasonably quick and smooth.
Reply from Johnny Hinchey
March 22nd, 2025 02:34 PM
Thanks for taking the time to share your experience, Mark. I'm thrilled to hear that our team was able to address your questions promptly and that the process from application to closing was smooth and efficient. We strive to make the journey...
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Told HRM could easily beat BofA rates, it couldn't. Told to wait to lock in until after the new year; because rates always go down, they didn't. I was quoted higher rates because they didn't initially source by location, until I pointed out...
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Reply from Johnny Hinchey
March 22nd, 2025 04:26 AM
John, I'm truly sorry to hear about your frustrating experience. I take full responsibility for the issues you faced, and I regret any miscommunication and errors that occurred during the process. My goal is always to provide the best possible...
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Johnny and Cierra made it great! They are both quick with responses , very personable and knowledgeable!
Reply from Johnny Hinchey
March 20th, 2025 10:55 PM
Thank you so much, Robert! It was a pleasure working with you, and I’m thrilled to hear that you had a great experience with us. Cierra and I always strive to be responsive and personable, and knowing that it made a difference for you means...
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Everything flowed seamlessly and the whole loan process was quick! The experience was a pleasant surprise!
Reply from Johnny Hinchey
March 20th, 2025 11:12 AM
Thank you so much, Linda! I'm thrilled to hear that your experience was smooth and quick. It means a lot to know that the process was a pleasant surprise for you. It's always my goal to make the loan process as seamless as possible, and I'm...
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Great service, quick communication and clear explanations on the mortgage and closing process. Very helpful and worked to meet an aggressive closing date & beat the date needed by a few days.
Reply from Owner
June 20th, 2025 08:49 PM
Thanks Chris, The props goes to the team. Crystal and Cierra are no doubt the best in the business. We wish you all the best in your new home. Blessings !
John was great in helping get our mortgage approved and processed with closing in around 3 weeks. He helped negotiate through the information around the closing documents quickly and clearly. He was always very responsive to any questions....
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Reply from Johnny Hinchey
March 20th, 2025 03:42 AM
Christopher, I'm thrilled to hear that you had such a positive experience! It was a pleasure working with you to get your mortgage approved and processed swiftly. I'm glad I could assist with the closing documents and be there to address your...
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Johnny and his team was very flexible! we asked him what we need to do and they were very clear and took the time to explain it. It was a great experience!
Reply from Johnny Hinchey
March 17th, 2025 12:15 PM
Nicholas, I'm so glad to hear you had a great experience with us! It was a pleasure working with you, and I'm thrilled that our team could provide the clarity and flexibility you needed. If you have any more questions or need assistance in...
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Johnny made the experiance so enjoyable and stress free as buying a house could be. Great a communication, gave great advise throughout the process. The easiest home loan process we've been through yet.
Reply from Johnny Hinchey
March 15th, 2025 01:31 PM
Thank you so much, Shane, for your kind words! I'm thrilled to hear that your experience was enjoyable and stress-free. It was a pleasure working with you and guiding you through the process. I'm glad I could make it the easiest home loan experience...
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John kept everyone informed during the home buying process. He is professional and courteous! Great working with him.
Reply from Johnny Hinchey
March 13th, 2025 08:08 PM
Natalie, I really appreciate your kind words and am thrilled to hear that you felt well-informed throughout the home buying process. It was a pleasure working with you, and I'm so glad that everything went smoothly. If you have any more questions...
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Everything was super easy, thank you so much!
Reply from Johnny Hinchey
March 13th, 2025 01:10 PM
Clayton, I'm thrilled to hear that the process was seamless for you! Making everything as easy as possible is always my goal, and I'm glad I could help make it happen. Thank you for trusting me and Highlands Residential Mortgage with your needs....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Budgeting
Mortgage
Conventional
FHA
VA
Home Loans
Mortgage Lending
FHA Loans
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Memberships
- Founder Advancing Haiti
- Advancing Haiti
- Greater Denon Wise County Association of Realtors
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Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 299987
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Achievements
- Top 1 % in America
Hobbies
- Hiking
- National Parks of America
- Swimming
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