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John Reynolds - Account Manager | NMLS# 214941 in Irvine, CA

John Reynolds

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Account Manager | NMLS# 214941

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Consistently a top producing mortgage and loan professional for more than 15 years, John Reynolds is known for his problem-solving skills and passion for providing outstanding service to his clients.
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5 Star
89%
4 Star
8%
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2%
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1%
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Reviews from Web
  • Encompass
    B
    Barbara J Q
    Pasadena, CA
    Posted on September 30th, 2021 04:05 PM
    The welcome, professionalism from step A to the end and Ms Levy excellent
    Reply from John Reynolds
    December 7th, 2023 07:15 PM
    I'm thrilled to hear you had such a positive experience with us at Primary Partners Financial, Barbara. Your feedback certainly reinforces our commitment to professionalism and top-notch customer service. I'm particularly pleased that Ms. Levy's...
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  • Encompass
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    Dionicio E
    Covina, CA
    Posted on September 29th, 2021 01:55 PM
    The communication. Any questions or concerns I may have had John was very quick to get back to me and and answer my questions or explain a process to where I understood it. Thanks for the great experience John as I know it was a long journey........
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    Reply from John Reynolds
    December 7th, 2023 07:16 PM
    I'm immensely pleased to hear your positive feedback, Dionicio. Your satisfaction is my topmost priority, and I make it a point to ensure all inquiries and concerns are addressed promptly. I'm glad that you had a great experience with Primary...
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  • Encompass
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    Pocahontas C
    Los Angeles, CA
    Posted on September 7th, 2021 11:44 PM
    John Remolds was always pleasant and patient through the whole loan process. He kept me informed and thuroughly explained any situation I had questions about. He always made himself available, returning calls and emails. I highly recommend...
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    Reply from John Reynolds
    December 14th, 2023 10:39 PM
    I'm truly grateful for your kind words, Pocahontas. It was my pleasure to guide you through the loan process, and I'm glad I could help clarify any questions you had along the way. Communication is a critical part of what I do at Primary Partners...
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    Hector A M
    Palmdale, CA
    Posted on September 4th, 2021 06:41 PM
    Respectful, great communication and good patience with customers.
    Reply from John Reynolds
    January 23rd, 2024 01:07 AM
    I'm truly grateful for your kind words, Hector. It was my pleasure to assist you and your positive feedback encourages me to continue striving for excellence. I'm thrilled you found my service respectful and communicative, as patience and understanding...
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  • Encompass
    R
    R.C. A
    Los Angeles, CA
    Posted on September 3rd, 2021 09:03 PM
    We were asked to provide copies of a long list of documents such as a copy of UC awards letter, homeowners insurance, Federal income tax forms for past 2 years, most recent pay check stub, and on and on. It seemed like an impossible task but...
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    Reply from John Reynolds
    December 11th, 2023 07:14 PM
    I'm truly pleased to hear that you had a positive experience with Primary Partners Financial, R.C. Your kind words and the remarkable rating mean a lot to me. I understand that gathering all the necessary documents can be overwhelming, but...
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    M
    Michele M
    San Bernardino, CA
    Posted on September 1st, 2021 06:56 PM
    John was supportive, helpful and prompt in returning calls and answering questions. I appreciate his support and going to bat for me regarding the necessity of a few forms.
    Reply from John Reynolds
    January 23rd, 2024 01:09 AM
    I'm incredibly grateful for your positive feedback, Michele. It's always my aim to provide supportive and prompt service to all clients at Primary Partners Financial. I'm glad to hear that you felt I was able to effectively advocate for you...
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    Monica H
    Rancho Cucamonga, CA
    Posted on August 30th, 2021 03:32 PM
    Communication was excellent and responses to my questions and concerns were answered immediately!
    Reply from Blaze Holbert
    October 15th, 2024 04:07 PM
    Thank you, Monica, for taking the time to write such a glowing review. I'm delighted to hear that you found our communication excellent and that John Reynolds was able to promptly address your questions and concerns. We strive to provide the...
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  • Encompass
    S
    Susan P C
    Palmdale, CA
    Posted on July 31st, 2021 05:12 PM
    The professional service & vital updates throughout the loan process. Overall a outstanding experience, John was always pleasant, helpful & patient,
    Reply from John Reynolds
    October 23rd, 2024 08:56 PM
    I'm glad to hear that you found the loan process to be outstanding and that you appreciated the professional service and updates. Your feedback is much appreciated. I strive to ensure that all my clients have an experience like yours when working...
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  • Encompass
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    Sandra L G
    Arcadia, CA
    Posted on July 31st, 2021 12:19 AM
    My loan was difficult to secure, John never gave up and communicated with me in a timely manner.
    Reply from John Reynolds
    March 28th, 2024 08:31 PM
    It's great to hear that you appreciated the determination and communication during your loan process, Sandra. Your satisfaction is my top priority, which is why I'm committed to never giving up, no matter how difficult a loan might be. I am...
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  • Encompass
    J
    Juan M A
    Commerce, CA
    Posted on July 28th, 2021 06:11 PM
    Great customer service. Prompt in responding to concerns and questions. Pleasant to communicate over the phone.
    Reply from John Reynolds
    December 13th, 2023 09:58 PM
    I'm truly grateful for your kind words, Juan. It's fantastic to hear that you found my customer service to meet your expectations. Rest assured, at Primary Partners Financial we always aim to respond promptly and maintain open, pleasant communication...
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    About
    Consistently a top producing mortgage and loan professional for more than 15 years, John Reynolds is known for his problem-solving skills and passion for providing outstanding service to his clients.
    Products & Services
    Mortgage Loan Officer
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    Positions
    • Primary Partners Financial - Account Manager
      Dec 1st, 2018 - Current
    • Stearns Lending (NMLS #1854) - Mortgage Loan Originator
      Jan 1st, 2003 - Current

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS# 214941