John Helt
Highlands Residential Mortgage, Ltd.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
John kept me informed about progress and quickly assured me I would get the loan
Reply from John Helt
February 7th, 2025 04:29 PM
Eugene, your kind words mean a lot to me. I'm glad I could make the loan process smooth and stress-free for you. It's always my goal to keep clients informed every step of the way, and I'm happy it worked out for you. I appreciate you taking...
read more
Great experience
Reply from John Helt
January 30th, 2025 04:30 PM
Thank you Magi, it was a pleasure working with you!
I would like to begin by thanking John for everything. When I first started this process (I am a first time home buyer) I had no idea where to start. I was very lost and John helped me out with everything. From sorting out my credit ALL the...
read more
Reply from John Helt
January 30th, 2025 04:32 PM
Thank you Magi for the kind words and for trusting me and my team to walk through the process with you, enjoy your new home!
I recently had the pleasure of working with John Helt as my loan officer (for the SECOND time), and I can't recommend him highly enough. From the moment we first connected, it was clear that John is not your typical loan officer. He took the...
read more
Reply from John Helt
January 30th, 2025 04:33 PM
Thank you Moura for the kind words and trusting me and my team to work with you again, you are a pleasure to work with!
John worked well with my client and myself to keep the lines of communication open during the loan process. He was able to get my client closed in order for him to move into his home before the holidays.
Reply from John Helt
December 5th, 2024 04:14 PM
thank you for the kind words Andrea, i enjoyed working with you and your client and look forward to working with you in the future!
Great communication and speedy service!!
Reply from John Helt
December 4th, 2024 06:37 PM
Thanks Colton, it was a pleasure working with you!
John was very helpful with our first home, but the second home was a disaster if there’s anyway, I can file a complaint with your company that would be great. The sellers agent was beyond upset to the point where they “chewed out” John for...
read more
Reply from John Helt
December 20th, 2024 07:18 PM
I'm really sorry to hear about your recent experience with me and Highlands Residential Mortgage, Ltd., Karina. It's clear that we didn't meet your expectations, and for that, I apologize. I was able to deliver on the first home purchase, so...
read more
More communication as well as John speaking in a professional manner. there were many times where he acted frustrated and was being irrational towards me and my wife, there were opportunities missed that came from poor education and poor communication...
read more
Reply from John Helt
December 19th, 2024 09:29 PM
Kyle, I am deeply concerned to read about the experience you had. There's no excuse for not communicating effectively and professionally, so I apologize sincerely for any frustration you felt. I am always seeking to improve and your feedback...
read more
communication and timeliness of it was where it needed to be. i felt confident he was handling his part of transaction without the need for me to oversee constantly. appreciated the effort put forward to an on time closing for this mutual client...
read more
Reply from John Helt
August 19th, 2024 02:26 PM
Thank you Gaye Lynn, i enjoyed working with you and your clients, I look forward to working with you in the future!
John is an excellent lender. Communication and timelines are strong with his clients and everyone involved in the transaction! Higjhly recommend John Helt! 🦋🏡
Reply from John Helt
July 30th, 2024 03:09 PM
Thank you Valarie, its always a pleasure working with you and your clients!
11–20 of 34
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgage Loans
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- PMI, USGA, SRCC
Year Started
2010
Time Zone
Central Standard Time (CST)
Licenses
- TX, OK, FL
Disclaimer
