

John Doung
Sr Loan Officer | NMLS # 1471097

I was born and raised in Los Angeles, CA, and have been in the financial services industry for over 10 years. I understand that to most people, your home is not only your largest financial obligation, but also your most important asset in b... Show More
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John has been very responsive and great!
Reply from John Doung
October 14th, 2025 07:45 PM
I appreciate your feedback, Yi. I'm glad to hear that you found my responsiveness and service to be great. It's important to me to be there for my clients and provide the support they need. If there's ever anything more I can do to assist you,...
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John provides an excellent level of customer support, and I feel he has my best interest in mind
Reply from John Doung
September 30th, 2025 09:51 PM
I appreciate your thoughtful feedback, Shelli. It's important to me that you feel supported and know I have your best interests at heart. I'm here to help, so if you have any questions or need further assistance, please don't hesitate to reach...
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John is always good to work with. He's easy to get in touch with and answers all of my questions , even questions ive asked before.
Reply from John Doung
September 29th, 2025 10:05 PM
I'm happy to hear that you find it easy to work with me and that you feel comfortable reaching out with your questions, Joan. I believe in providing clear and accessible communication, and it's important to me that all questions are thoroughly...
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Easy application process. Loan officer was very knowledgeable and responsive
Reply from John Doung
September 29th, 2025 02:03 PM
I'm pleased to hear that you found the application process straightforward and that you appreciated the knowledge and responsiveness of the loan officer, Cheryl. Making each step clear and efficient is always my priority, and I'm glad this...
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That rating is not because of your company. There was some problems with another company that we needed paperwork from and had difficulty. The rating for your company would be outstanding. When you ask for overall rating I felt I had to consider...
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Reply from John Doung
September 23rd, 2025 07:37 PM
I appreciate your feedback, Wanda. It's important to me to understand the full context of your experience. I'm sorry to hear that another company's involvement complicated things. Please know that I am always here to assist with any issues...
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Except for figure to approve all went great also i didn't know my ex wife still has me on her credit card we were divorced 15 years ago
Reply from John Doung
September 23rd, 2025 07:38 PM
Douglas, thanks for sharing your thoughts. I'm glad to hear that most of your experience went smoothly. I understand situations like discovering unexpected credit ties can be surprising. If there’s anything else you'd like to discuss or need...
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John is very helpful and honest with professional
Reply from John Doung
September 15th, 2025 03:57 PM
I'm grateful for your kind words, Vincent. It's important to me to provide honest and helpful service. I aim to support my clients with professionalism throughout the process. If you ever need assistance in the future, please feel free to contact...
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John was very helpful and honest about the whole process from start to finish. The communication as the loan was being processed couldn't have been better.
Reply from John Doung
September 11th, 2025 09:44 PM
I'm pleased to hear about your positive experience, David. Knowing you found my approach helpful and honest is rewarding. Clear communication is a priority for me during the loan process, and I'm glad it met your expectations. If there's anything...
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Great service .
Reply from John Doung
September 2nd, 2025 02:09 PM
I'm grateful for your feedback, Laura. It's wonderful to know you were satisfied with the service. If there's anything more I can help with, please don't hesitate to reach out.
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Reply from John Doung
September 2nd, 2025 02:09 PM
I appreciate you reaching out with your feedback, James. If there is anything specific you need help with or wish to discuss, please feel free to contact me directly. I'm here to assist you in any way I can.
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About
I was born and raised in Los Angeles, CA, and have been in the financial services industry for over 10 years. I understand that to most people, your home is not only your largest financial obligation, but also your most important asset in building your future. I am here to listen and understand your specific situation, so we can come up with a loan option together that best suits your needs and goals. Creating a new homeowner or assisting a current homeowner achieve their financial goals is the most rewarding part of my career and what inspires me every day.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional, VA, FHA, HELOC
Mortgage loan consultation and loan origination
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Positions
- Ladera Lending - Mortgage Loan OfficerMay 1st, 2024 - Current
Year Started
2016
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1471097
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