

John Burnam at CrossCountry Mortgage
Senior Loan Officer | NMLS #247530

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Austin, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
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Great commnuication
Reply from John Burnam
April 27th, 2026 03:56 PM
I really appreciate the feedback and am looking forward to working with you again.
JB and his team were so friendly, patient and knowledgeable during our second home-buying experience. He really helped us understand what we qualified for, how to improve credit scores and the gave us the best loan option. While the mortgage...
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Reply from Owner
April 20th, 2026 05:41 PM
Whitney, thank you so much for your review. It truly means a lot to us to know we were able to help you and Trevor get into this beautiful new home! Wishing you so many great memories to come and thankful for your trust in our team.
JB and his team were so friendly, patient and knowledgeable during our second home-buying experience. He really helped us understand what we qualified for, how to improve credit scores and the gave us the best loan option. While the mortgage...
read more
Reply from John Burnam
April 27th, 2026 03:38 PM
Whitney, I'm grateful for your kind words and pleased to hear that your second home-buying experience with my team was positive. It's great to know that we could provide the guidance and support you needed throughout the process. If you ever...
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John Burnam at CrossCountry Mortgage has received a review with 5 star rating from Karen F
Reply from Owner
April 20th, 2026 05:42 PM
Thank you so much Karen for your review. Looking forward to working with you again!
JB
Wonder communication and great personality
Reply from John Burnam
April 24th, 2026 06:37 PM
I enjoyed working with you. Thanks for the great feedback.
John was very responsive and willing to problem solve on the fly and was very involved in the transaction day to day
Reply from John Burnam
April 21st, 2026 03:37 PM
It was great working with you. Thanks again for putting your trust in us.
John Burnam was awesome! The underwriters were a nightmare
Reply from John Burnam
March 24th, 2026 12:41 PM
Suzanne, thank you for your feedback. I'm glad you found the experience working with me to be positive. I understand that dealing with underwriters can be challenging, and I appreciate your patience throughout the process. If there is anything...
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We experienced many redundant phone calls about the same or similar issues from the underwriter. The coup de grace was having to double pay credit cards minutiae amounts that were scheduled for auto pay.now we now have to go to retailers/ credit...
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so so many trivial questions....and requests from the underwriters....many appear to be nonsense and not necessary. Considerable amount of un necessary work required. Contacts to my tax accountant were surprisingly trivial. i Will explain in...
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Good communication. prompt response. Overall lovely Experience.
Reply from John Burnam
February 9th, 2026 04:55 PM
I appreciate your feedback, Taylor. It's great to hear that communication and responsiveness met your expectations. If you have any additional questions or need further assistance, please feel free to reach out.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Austin, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #247530 | Branch NMLS #2764939
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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602
/850
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Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- 247530
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095