Top 5%
Joe New at CrossCountry Mortgage
Regional Vice President | NMLS #288822
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeow... Show More
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Reviews from Web
Great! Joe and LeAnn walked me through the whole process, helped get me set up with a structure that made sense. They really made what can seem like a daunting task into a pretty painless one! Definitely will recommend!
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Reply from Joe New
February 15th, 2026 05:35 PM
It's fantastic to hear that LeAnn and I were able to guide you through the process with ease, Thomas. We understand how overwhelming it can be, and we're pleased to know that they were able to make it feel manageable for you. Your recommendation...
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You can always count on Joe and his team! They are great at communicating and getting it done!
Reply from Owner
February 12th, 2026 01:57 PM
Cheryl, it's wonderful to know you had a positive experience with Joe and his team. Reliable communication and efficiency are core values for us, and we're pleased to hear that they stood out to you. Thank you for your trust in CrossCountry...
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Always use Joe and his team. They do a great job and are very pleasant to work with!
Reply from Joe New
February 12th, 2026 01:58 PM
We appreciate your positive feedback, Cheryl. It's gratifying to know that you find working with my team and I both pleasant and effective. Your choice to continue using our services is invaluable to us. If there's anything further we can assist...
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Efficient close!
Reply from Owner
February 12th, 2026 01:59 PM
TJ, we appreciate your feedback and are pleased to hear that the closing process was efficient for you. If there's anything more we can do or if you have any further questions, feel free to reach out. Thank you for choosing CrossCountry Mortgage!...
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Efficient process and easy online doc portal
Reply from Joe New
February 11th, 2026 06:36 PM
We appreciate your positive feedback about the efficient process and our online document portal, Thomas. It's great to know that these aspects contributed to a smooth experience. If you have any further comments or need assistance in the future,...
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We used cross country mortgage for our third home. It was an absolute pleasure working with them. They took great care of us and we would highly recommend them to anyone looking to buy or refinance a home.
Reply from Owner
February 7th, 2026 02:04 PM
Sean, I'm glad to hear that your experience with CrossCountry Mortgage was a positive one for your third home purchase. It was truly a pleasure assisting you, and I appreciate your recommendation. If you have any future needs or questions,...
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Joe and his team were incredible. We had a challenging situation that required quick movement and professional assistance. Cross country mortgage knocked it out of the park and we couldn't be happier with our experience. I wouldn't choose a...
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Reply from Joe New
February 7th, 2026 02:06 PM
It's wonderful to hear that the team and I were able to meet your needs so effectively, Sean. We understand how crucial quick and professional assistance is in challenging situations. Thank you for recognizing the efforts of CrossCountry Mortgage...
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Joe New is an exceptional lender and a true professional. His attention to detail, constant communication, and ability to get deals closed make him an absolute pleasure to work with. He consistently delivers for clients and agents alike. I...
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Reply from Joe New at CrossCountry Mortgage
February 7th, 2026 02:07 PM
Lori, I appreciate your thoughtful review and kind recommendation. It's rewarding to know that my focus on detail and communication resonated with you. I'm committed to providing a seamless experience for everyone involved, and it’s gratifying...
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We had a very short turnaround on this transaction to get it closed. They met every deadline and kept me informed. Joe answers his cell phone ALL THE TIME!!!! Love how he helped the buyer understand all his options for closing costs. Thanks...
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Reply from Joe New at CrossCountry Mortgage
January 25th, 2026 07:25 PM
Sha, it's great to hear that everything came together quickly and smoothly for your transaction. I'm glad I could be available to keep you informed and assist the buyer with understanding their closing options. Your feedback is much appreciated,...
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Joe's team is great. Purchasing a home can be very stressful but Joe and his team walked us through the process every step of the way.
i highly recommend Joe and his team!
Reply from Joe New at CrossCountry Mortgage
January 21st, 2026 08:26 PM
I'm pleased to know the team and I could support you through the home-buying process, Michelle. I understand how stressful purchasing a home can be, so it’s vital to provide guidance at every step. Your recommendation means a lot to me, and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in North Richland Hills, TX. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #288822 | Branch NMLS #2476521
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- CrossCountry Mortgage LLC - RVPJan 13th, 2023 - Current
Memberships
- Five Star Professional
- National Mortgage Association
- Fort Worth Builders Association
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Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- 288822
Awards
Achievements
- Mortgage Professional 5Star Award Winner for the last 10 years.
Hobbies
- Really not a Hobby, We love our Family, 5 children and 5 grandchildren that are everything to us!
- Love the outdoors
- Love to Travel
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095